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How One IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

CIO and IT leadership survey
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT budgets are increasing and IT leaders have more influence at board level as organisations invest in agile, innovative projects, according to this survey by IT management consultant Coeus Consulting.
Posted: 08 Apr 2016 | Published: 08 Apr 2016

ComputerWeekly.com

Hyperconverged Infrastructure and the Ideal Data Center
sponsored by Stratoscale
WHITE PAPER: A popular option among enterprises seeking the simplest system, hyperconverged infrastructure systems are readily available. With such a plethora of options, which one's best? Access this white paper to learn what to consider when choosing your system such as resource granularity, hardware heterogeneity and more.
Posted: 14 Jun 2016 | Published: 31 Dec 2015

Stratoscale

What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow

Keep Your Options Open For Unified Communications
sponsored by ShoreTel
WEBCAST: Identify a unified communications and collaboration system that can take advantage of being deployed either on premise, in the cloud, or as part of a hybrid cloud system.
Posted: 25 May 2016 | Premiered: May 25, 2016

ShoreTel

5 Signs You Need To Upgrade Your Phone System
sponsored by ShoreTel
WHITE PAPER: Access this reference to ensure you're making efficient choices when it comes to upgrading and enhancing your phone systems.
Posted: 23 May 2016 | Published: 23 May 2016

ShoreTel

Affordable Business Transformation: "Just Right" IT for SMBs
sponsored by HPE and IntelĀ®
CASE STUDY: Examine in this paper several case studies which demonstrate how to facilitate successful digital transformation in your SMB. Whether your organization is in the retail, construction, beverage, or energy industry, discover how to make the most of your investments by directing your efforts in 4 key areas.
Posted: 10 Jun 2016 | Published: 10 Jun 2016

HPE and IntelĀ®

StarLeaf Video Endpoint Hardware
sponsored by StarLeaf
PRODUCT LITERATURE: Meet a video collaboration endpoint that can be scaled for any sized meeting room.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

StarLeaf

Enterprise Video Collaboration David & Goliath Stories
sponsored by Vyopta
WHITE PAPER: Educate yourself on the ongoing conflict between collaboration technology vendors, and what interesting functionality each participant brings to the fore. By assessing each of these strengths, IT professionals can be better informed in their own collaboration implementations.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta
 
 
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