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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Vendor Landscape: Enterprise Service Desk Software
sponsored by Cherwell
EBOOK: Service desk tools have evolved over to be more than a help desk ticketing system and the market now reflects that change. If you're considering adopting an enterprise service desk tool, even slightly, look over this e-book to learn about the 2017 vendor market and see how your particular business needs are being met.
Posted: 10 Apr 2017 | Published: 10 Apr 2017

Cherwell

ITSM Fundamentals for Enterprise
sponsored by Cherwell
WHITE PAPER: The fundamentals of ITSM are being applied across the enterprise. Access this brief white paper to learn about why and how ITSM strategies are being repurposed across various non-IT departments, and how you can go about implementing this strategy in your organization.
Posted: 10 Apr 2017 | Published: 30 Dec 2016

Cherwell

An ITSM Practitioner's Guide to DevOps
sponsored by Cherwell
WHITE PAPER: Some think that DevOps may replace ITSM. The reality is that DevOps and ITSM are complementary, working toward the same objective. Access this white paper to learn how ITSM practitioners can embrace the key elements of DevOps to complement existing ITSM thinking and practices for better IT service delivery and support.
Posted: 07 Jul 2017 | Published: 07 Jul 2017

Cherwell

E-government benchmark 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: The results of the latest e-government benchmark show a cautious acceleration of e-government implementation in Europe.
Posted: 03 Feb 2017 | Published: 03 Feb 2017

ComputerWeekly.com

IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

Middle East IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Make the Move to Modern, Agile IT Service Delivery
sponsored by Cherwell
PRODUCT OVERVIEW: Discover a service management vendor that provides a powerful and flexible IT service management platform for service desk teams that need to move fast and can't afford to be constrained by technology.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

Cherwell

Microservices Sprawl: How Not to Be Overun
sponsored by AppDynamics
EBOOK: Discover in this e-book how to combat microservices sprawl with a single IT monitoring platform that can provide the context your organization needs to respond dynamically to rapidly changing IT conditions. Read on to learn how this holistic approach addresses compliance concerns, and evolves with the changing DevOps culture.
Posted: 20 Jul 2017 | Published: 20 Jul 2017

AppDynamics

Seven Best Practices for Operating Docker Containers
sponsored by Diamanti
RESOURCE: Download this resource to access 7 exclusive best practices for operating Docker containers. By reading on, you'll learn how to achieve TCO reduction from each of these practices, which ensures you get the most out of your container apps and takes guess work out of workload placement and infrastructure tuning.
Posted: 23 Jun 2017 | Published: 23 Jun 2017

Diamanti
 
 
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