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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

25 Reasons To Choose CA Nimsoft Monitor
sponsored by CA Technologies.
WHITE PAPER: This whitepaper details 25 reasons you should pick one monitoring tool for your business.
Posted: 18 Jun 2014 | Published: 05 Jun 2013

CA Technologies.

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems

Asset and Service Management for Smarter Transportation
sponsored by IBM
WHITE PAPER: This exclusive whitepaper details the current trend and business drivers pushing the transportation industry towards more effective asset and service management.
Posted: 24 Jul 2014 | Published: 08 Jul 2010

IBM

Extend The Benefits of Automation across the Enterprise
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: In this webcast, learn how to successfully implement automation within the enterprise with an "automation center of excellence (CoE)" that ensures IT delivers effective, efficient services.
Posted: 11 Jun 2014 | Premiered: 09 Jun 2014

Hewlett-Packard Company

EPAM Creates A Service Portal With A Unique Service Catalogue, Customized Design, And Flexible Access Rights
sponsored by Hewlett-Packard Company
WHITE PAPER: EPAM Systems, Inc. needed a more efficient way to manage and deliver IT services, so EPAM evaluated 15 IT service management (ITSM) vendors. In this case study, find out which portfolio of ITSM products EPAM chose, and discover the steps they took to implement this technology.
Posted: 23 Jun 2014 | Published: 31 Aug 2012

Hewlett-Packard Company

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

EDM's Digital Mailroom Gets a Makeover
sponsored by Perceptive Software
VIDEO: Find out which industry-leading product helped an information management services provider gain a competitive edge over their peers, and solve the unique automation challenges of the digital mailroom.
Posted: 08 Jul 2014 | Premiered: 08 Jul 2014

Perceptive Software

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®
 
 
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