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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Modernize Your Service Desk to Satisfy Today's Business User
sponsored by Cherwell
ANALYST REPORT: Business is being conducted at warp speed, and a new generation of "modern" users, expect business solutions to be as accessible, responsive and easy to use as the apps running on their mobile devices. Download this analyst report to discover how to modernize your service desk to satisfy today's business user.
Posted: 13 Apr 2017 | Published: 11 Jun 2015

Cherwell

NASA: Increasing Cloud Efficiency with Ansible Tower
sponsored by Red Hat
CASE STUDY: Download this case study to examine how NASA leveraged cloud-based, scalable IT automation to simplify configuration management and scheduling of their complex cloud environment. Learn how NASA better equipped itself to manage its AWS and achieved near real-time RAM and disk monitoring.
Posted: 13 Jan 2017 | Published: 13 Jan 2017

Red Hat

CW Middle East: UAE faces IT recruitment challenge
sponsored by ComputerWeekly.com
EZINE: As a measure of the progress of technology in the region, we quickly move into the world of flying cars in this issue with a look at plans from the Dubai Roads and Transport Authority (RTA) to launch autonomous aerial vehicles in July this year.
Posted: 07 Apr 2017 | Published: 13 Apr 2017

ComputerWeekly.com

How to Gain Visibility Across Your Multi-Cloud Environment
sponsored by VMware
WHITE PAPER: Adopt an application-centric approach to cloud management. Download this resource to discover how cloud management platforms (CMP) are evolving, and how to leverage the CMP to develop and automate resource delivery across all private and public clouds.
Posted: 16 Dec 2016 | Published: 16 Dec 2016

VMware

Effectively leveraging cloud-based contracts
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Cloud contracts offer great benefits, but they can put organisations at significantly greater risk than conventional IT service contracts. This report by consultant Bob Fawthrop explains how to mitigate the risks.
Posted: 18 Jan 2017 | Published: 18 Jan 2017

ComputerWeekly.com

Unified Infrastructure Management for Databases: An Overview
sponsored by CA Technologies
WHITE PAPER: Discover unified database infrastructure management that delivers comprehensive monitoring across multiple database servers, as well as will uncover performance bottlenecks. Access now to ensure database integrity with a solution that supports Oracle, IBM DB2, SQL Server, Sybase, and IBM Informix.
Posted: 23 Sep 2016 | Published: 31 Dec 2014

CA Technologies
 
 
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