This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
NetApp was facing a harsh reality -- their services weren't meeting their customers' demands. In this video, learn how NetApp was able to reduce service delivery time from 15 days to mere hours with an IT service management (ITSM) platform.
Implementing a VAN can be rewarding for your organization, but it's critical that organizational strategies and objectives are understood to assure that all IT and service needs are met. This white paper analyzes factors that can affect a VNA deployment and considerations for a strategic deployment of a VNA.
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