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Leveraging security from the Cloud
sponsored by IBM
WHITE PAPER: Cloud computing is a flexible, cost-effective and proven delivery platform for providing business or consumer IT services over the Internet. This whitepaper discusses the who, what, when, why and how of cloud-based security services.
Posted: 01 Jul 2011 | Published: 01 Jul 2011

IBM

USA.net - A Broker/Dealer Secure Messaging Case Study
sponsored by Perimeter eSecurity
WHITE PAPER: This white paper explores a cloud-based email provider that offers unrivaled security, email archiving features, secure wireless support, email continuity services and full support for regulatory review in compliance with FINRA regulations.
Posted: 19 Jan 2012 | Published: 19 Jan 2012

Perimeter eSecurity

Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER: The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

ComputerWeekly.com

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.  
Posted: 03 Jan 2012 | Published: 03 Jan 2012

ConnectWise

Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER: Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 20 Jan 2012

CA Technologies.

Optimizing Service Desk Value
sponsored by FrontRange Solutions Inc.
WHITE PAPER: In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
Posted: 23 Dec 2011 | Published: 23 Dec 2011

FrontRange Solutions Inc.

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud
sponsored by VMware, Inc.
WHITE PAPER: This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing.
Posted: 14 Oct 2010 | Published: 14 Oct 2010

VMware, Inc.

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR.  THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

ComputerWeekly.com

Service Desk to Service Management  - IT Service Management Strategies for Success
sponsored by FrontRange Solutions Inc.
WHITE PAPER: Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
Posted: 21 Dec 2011 | Published: 21 Dec 2011

FrontRange Solutions Inc.
 
 
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