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Email (Systems) Reports
 
Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Top Search Changes in SmartCloud Control Desk 7.5.1
sponsored by IBM
TECHNICAL ARTICLE: This paper offers an overview of the application changes to search in SmartCloud Control Desk 7.5.1, an IT service management (ITSM) solution.
Posted: 08 Jul 2015 | Published: 11 Mar 2014

IBM

Global Organization Leverages ITSM to Automate Workspace Management
sponsored by Matrix42
CASE STUDY: This case study examines how a global organization implemented a suite of IT service management (ITSM) solutions to meet information security standards and automate key processes.
Posted: 10 Jul 2015 | Published: 31 Dec 2014

Matrix42

Fighting IT Fires with Real-Time Video Monitoring
sponsored by Vyopta
EBOOK: Now that video utilization and adoption have increased, "fighting fires", like spikes in usage and rapid communication growth, has become a regular occurrence for all IT departments. This e-book introduces some of the most common causes of IT network issues, and provides proactive solutions for preventing them in the future.
Posted: 03 Aug 2015 | Published: 03 Aug 2015

Vyopta

When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian

IT Optimization: Optimal across the Organization
sponsored by TeamQuest Corporation
RESOURCE: This concise infographic lays out the business benefits of IT optimization. Explore each advantage as they pertain to multiple departments, from IT staff to business executives.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

TeamQuest Corporation

Case Study: Improving Customer Satisfaction with Enhanced Service Management
sponsored by Unisys
WHITE PAPER: This white paper describes how a telecommunications company obtained a more efficient method of service management that enabled the business to expand.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Unisys

Transform Your Data Center into an IT Service Delivery Facility
sponsored by Dell, Inc.
WHITE PAPER: This white paper will instruct you on transforming your data center into an efficient, dynamic and future-ready IT service delivery center. Read on to address enterprise needs for high availability, security, and an enterprise lifecycle with global scale with the following tools.
Posted: 14 Aug 2015 | Published: 14 Aug 2015

Dell, Inc.

Top 10 Ways to Improve Help Desk for MSPs
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the top 10 ways MSPs can use Help Desk to grow their business. Read on to learn more.
Posted: 11 Aug 2015 | Published: 11 Aug 2015

Solarwinds N-able

The cultural shift - Why IT needs to move
sponsored by USU AG
EGUIDE: With IT budgets moving out of the IT department, this e-guide provides the best practices to help put your IT organization in a better position to compete with outside IT services companies. Read now to learn about the common ground between embedded IT and central IT and the emergence of shadow IT.
Posted: 28 Jul 2015 | Published: 28 Jul 2015

USU AG
 
 
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