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Email (Systems) Reports
 
Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Understand the Basics of a Data Center Hardware Refresh
sponsored by Curvature
EGUIDE: This expert e-guide explains why network and storage hardware upgrades, security products and training are some of the hidden virtualization costs that can throw off your TCO/ROI calculations.
Posted: 23 Apr 2015 | Published: 23 Apr 2015

Curvature

Demo- IT Hybrid Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This video examines how IT departments can eliminate the need for compromise by adopting a hybrid IT service management platform that integrates service and client management capabilities.
Posted: 23 Apr 2015 | Premiered: 23 Apr 2015

FrontRange Solutions Inc.

Effective Change Management: Maximizing IT Reliability Through Service Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper examines this critical challenge and discusses how integrating service automation into change management processes that govern technology adoption technologies is the key to ensuring operational efficiency and improved service quality.
Posted: 22 Apr 2015 | Published: 22 Apr 2015

FrontRange Solutions Inc.

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

SFD Reduces Costs and Increases Productivity With SAW
sponsored by Hewlett-Packard Limited
CASE STUDY: In this case study, learn how SFD took advantage of a cloud-based SaaS solution that led to improvements in IT service management quality and staff efficiency.
Posted: 14 Apr 2015 | Published: 01 Sep 2014

Hewlett-Packard Limited

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation
 
 
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