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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

10 Key DevOps Principles for ITSM Practictioners
sponsored by Cherwell
WHITE PAPER: Why is there so much friction between the two? How can they work together? Why can't we all just along? This white paper answers the first two questions, breaking down how DevOps and ITSM work together, and provides you with ten principles to guide ITSM through their portion of the DevOps initiative.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Cherwell

IT Service Management Goes to School
sponsored by Cherwell
EBOOK: IT teams are being tasked with doing more with less, as tech issues just keep growing, so what do you do? This is where ITSM comes in. Access this e-book to read case studies from 9 leading colleges from across the U.S. to see how each implemented ITSM tools to tackle challenges common to most businesses.
Posted: 12 Apr 2017 | Published: 29 Dec 2016

Cherwell

CW Benelux August 2017
sponsored by ComputerWeekly.com
EZINE: The Netherlands is building itself a bit of a reputation when it comes to applying the latest technologies to some of the challenges facing people and businesses today.
Posted: 02 Aug 2017 | Published: 10 Aug 2017

ComputerWeekly.com

The IT Transformation Questions Every CIO Should Ask
sponsored by Rackspace
RESOURCE: What does the business need most from IT in 2017? Download this resource to discover 6 questions every CIO should strive to answer to jump-start IT transformation, such as considerations around the unique needs of your industry vertical, cloud adoption, and more.
Posted: 21 Apr 2017 | Published: 21 Apr 2017

Rackspace

Service Visibility: Your Green Light to a Clear Road Ahead
sponsored by ServiceNow
EBOOK: Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

ServiceNow

Integrating SecOps with Operations, Development, and ITSM in the Age of Cloud
sponsored by BMC
RESEARCH CONTENT: In this EMA report, discover an examination of how SecOps, and integrated compliance, affects and influences change and configuration management, IT asset management, ITSM, and audits. Read on to additionally see how cloud, agile, digital transformation, and mobile all impact SecOps directions.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

BMC

5th edition of the latest trends and insights for CIOs, CTOs and CDOs.
sponsored by ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 29 Jun 2017 | Published: 29 Jun 2017

ComputerWeekly.com

Vendor Landscape: Enterprise Service Desk Software
sponsored by Cherwell
EBOOK: Service desk tools have evolved over to be more than a help desk ticketing system and the market now reflects that change. If you're considering adopting an enterprise service desk tool, even slightly, look over this e-book to learn about the 2017 vendor market and see how your particular business needs are being met.
Posted: 10 Apr 2017 | Published: 10 Apr 2017

Cherwell

Make the Move to Modern, Agile IT Service Delivery
sponsored by Cherwell
PRODUCT OVERVIEW: Discover a service management vendor that provides a powerful and flexible IT service management platform for service desk teams that need to move fast and can't afford to be constrained by technology.
Posted: 06 Jun 2017 | Published: 06 Jun 2017

Cherwell
 
 
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