Electronic Payments

WHITE PAPER: Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.

Posted: 21 Oct 2011 | Published: 12 Aug 2010

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.

Posted: 02 Nov 2009 | Published: 02 Nov 2009

WHITE PAPER: If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.

Posted: 18 Feb 2011 | Published: 18 Feb 2011

WHITE PAPER: Dell, Inc. commissioned Principle Technologies to compare performance for online transaction processing (OLTP) of two entry-level storage arean network (SAN) solutions - the Dell PowerVault MD3000i iSCSI SAN Array and HP StorageWorks 2000i Modular Smart. Read this paper for a detailed comparative analysis.

Posted: 06 May 2009 | Published: 28 Nov 2008

WHITE PAPER: Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season.

Posted: 15 Sep 2009 | Published: 14 Sep 2009

PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...

Posted: 16 Jan 2007 | Published: 01 Aug 2005

WHITE PAPER: This paper reviews common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM.

Posted: 31 May 2013 | Published: 25 Jun 2012

WHITE PAPER: In order to stay competitive, businesses are seeking ways to optimize and align future IT investment decisions with the strategic direction of the company. This informative paper introduces a software-as-a-service (SaaS) tool that makes automating cost transparency possible.

Posted: 07 Jun 2013 | Published: 07 Jun 2013

WHITE PAPER: Today's banking industry is beginning to pay closer attention to the links between IT failures and reputational damage. This resource demonstrates how IT risk can jeopardize productivity, damage customer relationships and ultimately erode trust in your organization.

Posted: 29 May 2013 | Published: 29 May 2013