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Electronic Catalog Management Services

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ALSO CALLED: Catalog Management Services
DEFINITION: Services that might develop and/or deploy ongoing catalog management services of a product catalog.
Electronic Catalog Management Services Reports
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IT Without Boundaries: Choosing Between Conventional or Agile IT?
sponsored by Red Hat
WHITE PAPER: Why should you have to choose between conventional and agile IT? News just in: you don't have to anymore. This white paper explains how organizations can operate more efficiently and become more agile at the same time. Access this research to see how you can balance conventional and agile IT.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Red Hat

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Managed Service Provider Attributes Growth to Professional Services Automation
sponsored by ConnectWise
CASE STUDY: Growing a business in this economy is challenging. This white paper illustrates how one small company moved from a break-fix business model to a managed services offering and transformed their business.
Posted: 30 Oct 2013 | Published: 30 Oct 2013

ConnectWise

Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

ComputerWeekly.com

Mobile NFC in Transport
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Monetising the Mobile Content Plan
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.
Posted: 22 Mar 2013 | Published: 22 Mar 2013

ComputerWeekly.com

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012

FrontRange Solutions Inc.

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.

Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST: Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012

Nimsoft, Inc.

Learning to Compete: IT's Next Transformation
sponsored by EMC
WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
Posted: 26 Jul 2013 | Published: 13 Mar 2013

EMC

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

Logitech Implements Akamai EdgeComputingSM for Java to Extend Marketing-Driven, Promotional Contest
sponsored by Akamai Technologies
CASE STUDY: EdgeComputing for Java is a new deployment model for enterprise Java Web applications in which the customer selects components of the applications to run on the Akamai network, taking advantage of the global reach.
Posted: 08 Jun 2004 | Published: 01 Mar 2003

Akamai Technologies

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Managed VDI Services & WaaS: What they mean to IT Leadership
sponsored by Dell, Inc.
WEBCAST: Cloud is an enabler to this transformation. Find out why the majority of IT leaders expect cloud to help them innovate, not just save money.
Posted: 14 Aug 2014 | Premiered: Jul 15, 2014

Dell, Inc.

Mass Personalization: How relevance engines are revolutionizing mass communications
sponsored by xMatters, Inc.
WHITE PAPER: Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.
Posted: 08 Sep 2010 | Published: 08 Sep 2010

xMatters, Inc.

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

MicroScope April 2014: A special issue covering the information security market
sponsored by MicroScope
EZINE: A special issue covering the opportunities for resellers selling security, and advice on the use of social media.
Posted: 11 Apr 2014 | Published: 14 Apr 2014

MicroScope

Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness
sponsored by BMC Software, Inc.
WHITE PAPER: To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: 26 Jan 2010 | Published: 26 Jan 2010

BMC Software, Inc.

Modern Infrastructure 2013 Seminar
sponsored by SearchDataCenter.com
WHITE PAPER: This white paper describes an upcoming event that will teach you how to take back control of your data center.
Posted: 11 Oct 2013 | Published: 11 Oct 2013

SearchDataCenter.com

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

N-able Help Desk Manager: Free 30-Day Trial
sponsored by Solarwinds N-able
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Published: 09 Jun 2014

Solarwinds N-able

Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007

Microsoft

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Published: 01 Nov 2007

Microsoft
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