Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Access this informative report to find out how the current focus of risk and compliance efforts is too narrow because many GRC programs largely ignore the risks that cause companies to fail. Discover how to impact performance by expanding the fundamentals of GRC to the aspects of the business that drive success with customer interactions.
Few finance folks today are willing to move off spreadsheets and adopt financial management applications. Still, industry observers say that most companies need a more modern, collaborative tool. In our guide—The Great Excel Escape—we offer guidance on making the migration away from excel.
This white paper examines the key capabilities IT departments need to address when it comes to simplifying financial close processes and how to successful leverage automation for reduced reporting times and management complexity.
This video explains how New York Air Brake was able to leverage stronger data analytics and management in order to create phenomenal cost savings for the entire U.S. rail system and make transport routes safer than ever before.
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