Why ITIL® is Important
sponsored by Global Knowledge
WHITE PAPER:
Discover what the Information Technology Infrastructure Library (ITIL) is and what benefits your organization can gain from leveraging this set of best practices, such as improved service delivery and increased agility.
Posted: 16 Apr 2012 | Published: 16 Apr 2012
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Customer Case Study First Rate
sponsored by Cherwell
CASE STUDY:
This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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HP’s Appetising Solution Satisfies the Changing Digital Demand of Hostworks’ Clients
sponsored by Hewlett-Packard Limited
CASE STUDY:
In order to find a scalable virtualized computing system Hostworks, a digital media environment management company, turned to elastic computing to keep up with the unpredictable demand of their users. Read this case study to learn how they evaluated their options and why they chose the system they did.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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ESG: The Changing Landscape of Desktop Virtualization
sponsored by VMware, Inc.
WHITE PAPER:
Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization.
Posted: 14 Aug 2012 | Published: 29 Feb 2012
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Transformation of IT Operations: Realizing IT as a Service through Comprehensive Cloud Services
sponsored by Tier 3
WHITE PAPER:
Forward-thinking IT departments are working together with cloud providers to integrate PaaS and IaaS models for a next-gen IT as a Service strategy. Realize the advantages of this unified cloud approach and learn about an advanced platform for deploying ITaaS environments.
Posted: 04 Apr 2013 | Published: 04 Apr 2013
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SHI International Pioneering Data Center Design for Cloud Services
sponsored by Hewlett-Packard Limited
CASE STUDY:
IT services provider, SHI International, needed to find a way to build new data centers to host cloud computing services. This case study illustrates how they leveraged HP's capabilities to create a scalable, manageable, on-demand computing facility.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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7 Essential Benefits of Hybrid Cloud Backup
sponsored by Datto, Inc.
WHITE PAPER:
Check out this white paper to discover what a hybrid cloud is, how it applies to data backup, and the seven unique benefits of a hybrid cloud platform for SMB data backup.
Posted: 28 Jan 2013 | Published: 28 Jan 2013
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How Private Cloud Can Maximize IT Services
sponsored by Dell and VMware
EGUIDE:
This cloud e-guide offers expert advice on the key differences to consider when weighing public and private cloud models as well as discusses the benefits a private cloud environment can offer your business to maximize IT services.
Posted: 06 Mar 2013 | Published: 06 Mar 2013
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Enterprise CIO Decisions: Building Blocks for a Shared Services Strategy
sponsored by SearchCIO.com
EZINE:
The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs.
Posted: 23 Mar 2012 | Published: 01 Mar 2012
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SysAid IT Success Story: LG Electronics, Canada
sponsored by SysAid Technologies Ltd
CASE STUDY:
This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform.
Posted: 06 Sep 2012 | Published: 06 Sep 2012
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