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ETSI Reports
 
The Business of IT Transformation: Breaking Down the Vagaries
sponsored by Rackspace
WEBCAST: If you're feeling overwhelmed trying to grow your business—you're not alone. Tune into this webcast to hear from the CIO and Digital CTO at Rackspace, who in detail dissect "digital transformation" and highlight the challenges driving businesses like yours to the cloud, with an actionable cloud implementation checklist.
Posted: 23 Jun 2017 | Premiered: Mar 29, 2017

Rackspace

Moving Your Business to a Holistic, Digital-Driven Enterprise
sponsored by Commvault
WHITE PAPER: Discover how to transform your organization without undue workflow interruption by strategizing IT transformation with the 3 methods outlined here. Read on to establish alignment between the CIO and IT team on strategy, objectives, timeline, and deployment of internal and third-party resources.
Posted: 08 May 2017 | Published: 31 Dec 2016

Commvault

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

MSP Playbook: Maximizing Your Workflow
sponsored by Solarwinds MSP
WHITE PAPER: In this white paper, MSP market expert Karl Palachuck, demonstrates how your technicians should spend their day, why you need an all-call technician at all times, the importance of consistent real-time reporting, and more. Click into this playbook to maximize workflow in your MSP.
Posted: 12 May 2017 | Published: 12 May 2017

Solarwinds MSP

Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016

IBM

SOA Reference Architecture
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture.
Posted: 17 Jan 2012 | Published: 17 Jan 2012

ComputerWeekly.com

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

Dirk Hohndel on Intel and the Linux Foundation
sponsored by Intel
VIDEO: In this video, Dirk Hohndel, Chief Linux and Open Source Technologist at Intel, discusses the importance of standards organizations like the Linux Foundation as well as thought on the future of Open Source at Intel.
Posted: 01 Nov 2010 | Premiered: 01 Nov 2010

Intel

The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

Skillsoft

ITIL Version 3.0 -- What It Means to You
sponsored by Global Knowledge
WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool.
Posted: 06 Jul 2006 | Published: 01 Jul 2006

Global Knowledge
 
 
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