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Documentation

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ALSO CALLED: Technical Documentation, User Aids, User Manuals, User Guides, Product Documentation, Technical Manuals, End-User Documentation, Developer Documentation, User Documentation
DEFINITION: In computer hardware and software product development, documentation is the information that describes the product to its users. It consists of the product technical manuals and online information (including online versions of the technical manuals and help facility descriptions). The term is also sometimes used to mean the source information about the product contained in design documents, detailed  … 
Definition continues below.
DocumentationReports
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SAP Travel Management at T-Com, eLearning for 140,000 Employees with datango
sponsored by datango AG
CASE STUDY: The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
Posted: 04 Oct 2010 | Published: 04 Oct 2010

datango AG

Case Study: Healthcare I.T. at the Point of Care
sponsored by CDW Healthcare
CASE STUDY: After investing close to two years developing nursing documentation software, The Nebraska Medical Center stood poised to begin implementing this lynchpin of its patient safety focus. But first, it had to identify the right hardware solutions for its requirements. Read this white paper to learn more.
Posted: 28 Jul 2010 | Published: 28 Jul 2010

CDW Healthcare

15 Minute Guide To Case Management
sponsored by EMC Corporation
WHITE PAPER: In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
Posted: 23 Nov 2009 | Published: 23 Nov 2009

EMC Corporation

8 Problems of Keyword Search in E-Discovery – A Guide for Fortune 1000 Companies
sponsored by FTI Technology
WHITE PAPER: In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set.
Posted: 16 Nov 2009 | Published: 04 Nov 2009

FTI Technology

Getting Control of Electronic Discovery
sponsored by FTI Technology
ANALYST REPORT: This ESG analyst paper discusses the challenges posed by electronic discovery processes, current methods of dealing with these issues, and the potential cost savings that companies could achieve if they choose to invest in technology to help expedite the entire operation.
Posted: 04 Nov 2009 | Published: 01 Dec 2008

FTI Technology

Getting Requirements Right: Avoiding the Top 10 Traps
sponsored by IBM
WHITE PAPER: This white paper presents 10 common and devastating mistakes that project teams make in defining and managing requirements. More importantly, it discusses how to avoid these traps so you can get your requirements right and develop the right product on time and within budget.
Posted: 04 Nov 2009 | Published: 30 Oct 2009

IBM

Oracle Compatibility Developers Guide for Postgres Plus Advanced Server
sponsored by EnterpriseDB Corporation
TRAINING GUIDE: This guide describes the Oracle compatibility features of Postgres Plus Advanced Server. Oracle compatibility means that an application runs in an Oracle environment as well as in a Postgres Plus Advanced Server environment with minimal or no changes to the application code.
Posted: 30 Apr 2009 | Published: 14 Mar 2008

EnterpriseDB Corporation

Ensuring Personally Identifiable Information (PII) Security Within U.S. Government Agencies
sponsored by Embarcadero Technologies, Inc.
WHITE PAPER: Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.
Posted: 27 Mar 2009 | Published: 27 Mar 2009

Embarcadero Technologies, Inc.

Improving Results for Legal Custody of Information - August 2008
sponsored by Symantec Corporation
WHITE PAPER: According to the IT Policy Compliance Group's research report, spending on legal data custody for legal settlements, legal expenses, & costs in IT to find, produce, protect, and preserve information is between 75 and 94 percent lower for firms with the best practices. This report documents which practices are reducing costs and improving results.
Posted: 09 Mar 2009 | Published: 09 Mar 2009

Symantec Corporation

VMware: "The top ten most forgotten things when building a disaster recovery plan"
sponsored by VMware, Inc.
WHITE PAPER: Every IT manager knows the importance of having an effective and fast disaster recovery (DR) plan. Organizations without an adequate plan may find themselves out of business quickly after experiencing a major disaster. Organizations that ensure survival..
Posted: 20 Nov 2008 | Published: 20 Nov 2008

VMware, Inc.

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance
sponsored by Linoma Software
CASE STUDY: In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.
Posted: 01 Aug 2008 | Published: 01 Jul 2008

Linoma Software

Using UML and SDL for Next Generation Networking (NGN)
sponsored by Telelogic, An IBM Company
WHITE PAPER: UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD).
Posted: 30 Jul 2008 | Published: 01 Jun 2008

Telelogic, An IBM Company

Best Practices for a Successful Upgrade Project
sponsored by HCL Technologies Ltd.
WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.
Posted: 10 Jul 2008 | Published: 16 May 2008

HCL Technologies Ltd.

User Access Controls: Authorizations Insight for PeopleSoft
sponsored by Approva Corporation
DATA SHEET: Approva's Authorizations Insight for PeopleSoft monitors user authorizations across all your PeopleSoft ERP environments to detect, remediate and prevent segregation of duties (SoD) conflicts and inappropriate access to sensitive pages.
Posted: 02 Jul 2008 | Published: 01 Jan 2007

Approva Corporation

General Computing Controls Insight for PeopleSoft
sponsored by Approva Corporation
DATA SHEET: Approva's General Computing Controls Insight for PeopleSoft monitors configurable settings within PeopleSoft Enterprise and automatically alerts you of inappropriate values or changes in system settings which could lead to control violations.
Posted: 02 Jul 2008 | Published: 01 Jan 2007

Approva Corporation

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency
sponsored by EMC Corporation
CASE STUDY: For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.
Posted: 16 Jun 2008 | Published: 01 Jul 2005

EMC Corporation

Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction
sponsored by Enigma, Inc.
WHITE PAPER: This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs.
Posted: 11 Mar 2008 | Published: 01 Jan 2008

Enigma, Inc.

From PoC to Production: Why Ingres® Should Power Your Next Application
sponsored by Ingres
WHITE PAPER: This paper discusses open source solutions that power either a fully open source solution stack, a turnkey ISV solution or a custom application throughout the product lifecycle, from proof-of-concept to a robust, scalable production deployment.
Posted: 03 Mar 2008 | Published: 01 Jan 2007

Ingres

Rapid Architectural Consolidation Engine - The Enterprise Solution for Disparate Data Models
sponsored by Innovative Routines International, Inc.
BROCHURE: RapidACE is a software platform that enables data architects to integrate disparate data models automatically. It delivers high speed, automated data model consolidation.
Posted: 29 Feb 2008 | Published: 01 Feb 2008

Innovative Routines International, Inc.

Enterprise Engineer 3.5
sponsored by McLaren Software
PRODUCT LITERATURE: McLaren's Enterprise Engineer application suite assures the integrity of your asset documentation, providing a single point of control to manage the lifecycle of asset related content.
Posted: 01 Feb 2008 | Published: 01 Jan 2008

McLaren Software

Assuring Asset Documentation Integrity
sponsored by McLaren Software
WHITE PAPER: In this whitepaper, we will discuss best practices for assuring the integrity of your asset documentation.
Posted: 01 Feb 2008 | Published: 01 Jul 2007

McLaren Software

Intelligence at the Physical Layer: Smart Cabling - Better Security
sponsored by Siemon Company
WHITE PAPER: This white paper details new intelligent infrastructure management system choices for secure data centers and network infrastructures.
Posted: 20 Sep 2007 | Published: 01 Sep 2007

Siemon Company
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DOCUMENTATION DEFINITION (continued): …  code comments, white papers, and blackboard session notes. The term is derived from the idea that engineers and programmers "document" their products in formal writing. The earliest computer users were sometimes simply handed the engineers' or programmers' "documentation." As the product audience grew, it became necessary to add professional technical writers and editors to the process. Today, IBM and other companies look at developing product information based on what users actually need to do when using the product. In this task-oriented view, product information can be divided into and … 
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