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Distribution Channel Management

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Putting Dispatch in the Driver’s Seat
sponsored by ConnectWise
WHITE PAPER: Does your help desk feel like it's stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they're working on, and make sure all issues are handled in a timely manner.  Learn the 5 simple rules of dispatching your help desk can't afford to break.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

ConnectWise

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Limited

A special issue covering the opportunities around cloud computing
sponsored by MicroScope
EZINE: A special issue covering the opportunities for resellers selling cloud computing services.
Posted: 05 Mar 2013 | Published: 04 Mar 2013

MicroScope

Mobility Services: VARS Guide to mobile device management
sponsored by LabTech Software
EGUIDE: Access this expert e-guide to discover the opportunities mobile device management presents for resellers. Gain insight into enterprise mobility plans, mobile device management tools, vendors and what this all means for your business.
Posted: 18 Jun 2012 | Published: 18 Jun 2012

LabTech Software

MicroScope - April 2012: A special issue looking at the opportunities for resellers in the server market
sponsored by MicroScope
EZINE: Themed ezine looking at the issues in the server market and the opportunities for resellers.
Posted: 13 Apr 2012 | Published: 23 Apr 2012

MicroScope

Cloud backup solutions for VARs, MSPs: Three approaches
sponsored by Datto, Inc.
EGUIDE: VARs and MSPs hoping to get into cloud backup basically have three options: they can sell the cloud backup service; sell and manage the cloud backup service; or sell, manage and host the cloud itself.
Posted: 08 Feb 2013 | Published: 21 Jan 2013

Datto, Inc.

Cloud computing: opportunity or threat for the IT channel?
sponsored by IS Tools
WHITE PAPER: This white paper discusses the five types of IT channel resellers and the impact that cloud has on each of these distinct resellers.
Posted: 04 May 2011 | Published: 04 May 2011

IS Tools

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

8X8 relies on Vblock™ Infrastructure Systems for highly available cloud services targeted to a range of businesses
sponsored by VCE
CASE STUDY: Discover why one cloud services provider chose the infrastructure platforms they did and the benefits this particular vendor brings to their growing customer base.
Posted: 26 Jul 2012 | Published: 26 Jul 2012

VCE

Co-Marketing with Channel Partners: Expand Your Marketing Reach with Channel Marketing Funds
sponsored by SAP AG
WHITE PAPER: As organizations seek new ways to increase brand awareness and generate demand in more complex market environments, there has been a renewed interest in co-marketing programs. This paper provides techniques to achieve this.
Posted: 19 Sep 2008 | Published: 17 Sep 2008

SAP AG
 
 
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