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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Best Practices for Evaluation, Pricing and Cost Savings of Telecommunications Management
sponsored by Calero Software
WHITE PAPER: Access this white paper for a complete buyer's guide to telecommunications management, including information about evaluating solutions, pricing and cost savings.
Posted: 08 Jun 2015 | Published: 08 Jan 2013

Calero Software

iDisrupted
sponsored by ComputerWeekly.com
BOOK: iDisrupted looks at how technology will change the economy, business and even the human race.
Posted: 09 Feb 2015 | Published: 05 Feb 2015

ComputerWeekly.com

The Telco Challenge II: Instant Responsiveness to Customer Needs
sponsored by Hewlett-Packard Company
WHITE PAPER: Telcos can offer better support by leveraging social data—but they must be respectful of customer privacy. Learn how to negotiate that line and more.
Posted: 08 Jul 2015 | Published: 09 Jul 2015

Hewlett-Packard Company

Seize the power of connected intelligence
sponsored by Hewlett-Packard Limited
WEBCAST: This brief webcast demonstrates how with connected intelligence, IT leaders will be able to proactively manage information related risk, enhance customer experiences, optimize business performance, and discover new market opportunities.
Posted: 07 Sep 2012 | Premiered: Sep 7, 2012

Hewlett-Packard Limited

Mobile Apps Stores
sponsored by ComputerWeekly.com
ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: 09 Mar 2012 | Published: 09 Mar 2012

ComputerWeekly.com

Neusoft Telecom BSS Virtualized Application Performance on the Intel® Xeon® Processor 7500 Series using VMware vSphere 4
sponsored by Intel
DATA SHEET: This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.
Posted: 10 May 2010 | Published: 05 May 2010

Intel

Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

Telecommunications: Future Services and Business Models
sponsored by Comarch Telecommunications
WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.
Posted: 20 Jun 2008 | Published: 01 Jun 2005

Comarch Telecommunications

Scaling SOA through EAI Enhancement and Use of Model-based Standards
sponsored by Progress
WHITE PAPER: This white paper details how to enhance an EAI environment and enable SOA while improving productivity, reducing manual governance, and optimizing performance.
Posted: 19 Feb 2007 | Published: 01 Feb 2007

Progress
 
 
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