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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Special Report on Cisco
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

Mobile Apps Stores
sponsored by ComputerWeekly.com
ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: 09 Mar 2012 | Published: 09 Mar 2012

ComputerWeekly.com

Presentation Transcript: Consolidating service platforms to reduce operations costs
sponsored by Juniper Networks, Inc.
PRESENTATION TRANSCRIPT: This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?
Posted: 07 May 2009 | Published: 07 May 2009

Juniper Networks, Inc.

Trends: Driving the Adoption Curve
sponsored by Alcatel-Lucent
WHITE PAPER: To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Point-to-Point Broadband Wireless for Service Providers: Backhaul traffic, remove network bottlenecks and extend service to previously inaccessible locations
sponsored by Motorola, Inc.
WHITE PAPER: This white paper presents multiple approaches and technologies for point-to-point wireless and the advantages and challenges of each. Learn which approach is best for your organization.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola, Inc.

Increasing Operational Agility: BPM in Telecommunications
sponsored by Oracle Corporation
WHITE PAPER: Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
Posted: 31 Oct 2013 | Published: 31 Oct 2012

Oracle Corporation

Integration Challenges in Triple-Play Service Delivery
sponsored by IONA Technologies
WHITE PAPER: This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).
Posted: 03 Oct 2007 | Published: 01 Feb 2006

IONA Technologies

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Session Border Controllers: Addressing Tomorrow's Requirements
sponsored by Metaswitch Networks
WHITE PAPER: This white paper discusses how IP-based service innovation will impact and shape the future of session border controllers.
Posted: 27 Sep 2011 | Published: 27 Sep 2011

Metaswitch Networks
 
 
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