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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

Telcos and Cable Companies Use Hortonworks and Talend for Service, Security and Sales
sponsored by Hortonworks
WHITE PAPER: In this white paper learn how cable companies are handling an immense demand for data by turning to Hadoop for a smarter and more cost-effective way to store and process information. Access this white paper to learn how your Telco company can modernize your data architecture in 4 important ways.
Posted: 10 Jun 2015 | Published: 31 Dec 2014

Hortonworks

Case Study: Travel Agency Builds Business and Cuts Costs with the Right VDI
sponsored by VMware
WHITE PAPER: In this white paper, discover how a travel agency found an easily-deployable VDI solution that enabled them simplify IT management while streamlining business.
Posted: 27 May 2015 | Published: 31 Dec 2010

VMware

Proactive Service Assurance for Mobile Data Services
sponsored by InfoVista Corporation
WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
Posted: 02 Mar 2009 | Published: 26 Feb 2009

InfoVista Corporation

MPEG-4 Over IP Networks
sponsored by Motorola, Inc.
WHITE PAPER: This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

IMS Interconnect: Peering, Roaming and Security - Part Two
sponsored by Alcatel-Lucent
PRODUCT LITERATURE: Read this white paper for an overview of IMS Interconnect and the security considerations to address in order to achieve the proper balance of access and security.
Posted: 10 Sep 2007 | Published: 01 Feb 2007

Alcatel-Lucent

Telecom network vision: New service needs drive change to telecom data center architecture
sponsored by Alcatel-Lucent
EGUIDE: This expert E-Guide takes a look at the big changes in telecom network management and what you can do to prepare forĀ and adjust to changes in the traditional telecom data center architecture.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

Alcatel-Lucent

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry
sponsored by Adobe Systems, Inc.
WHITE PAPER: Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.
Posted: 12 Nov 2008 | Published: 12 Nov 2008

Adobe Systems, Inc.

Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009

Amdocs Management LTD

Leading the Way in Managed Services
sponsored by Zenith Infotech
WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients.
Posted: 20 Jun 2008 | Published: 01 Jul 2008

Zenith Infotech
 
 
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