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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

End-to-End Service Intelligence Provides Vodafone With Actionable Insights for In-Depth Issue Investigation
sponsored by Splunk
CASE STUDY: Telco company Vodafone, was struggling to achieve visibility into the health and performance of its services. In this case study, discover how one system helped Vodafone proactively find and address system issues quickly and easily with increased visibility.
Posted: 12 Apr 2016 | Published: 12 Apr 2016

Splunk

CW Special report on Wipro
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
Posted: 23 Nov 2012 | Published: 23 Nov 2012

ComputerWeekly.com

Case Study: Travel Agency Builds Business and Cuts Costs with the Right VDI
sponsored by VMware
WHITE PAPER: In this white paper, discover how a travel agency found an easily-deployable VDI solution that enabled them simplify IT management while streamlining business.
Posted: 27 May 2015 | Published: 31 Dec 2010

VMware

The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Assuring Quality of Experience for IPTV
sponsored by Alcatel
WHITE PAPER: This white paper identifies the key challenges and solution approaches for service control and assurance. Learn how industry-leading vendors are addressing these issues in relation to IPTV.
Posted: 16 Oct 2006 | Published: 16 Oct 2006

Alcatel

MPEG-4 Over IP Networks
sponsored by Motorola, Inc.
WHITE PAPER: This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

TEM for IP Readiness
sponsored by AnchorPoint
DATA SHEET: AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.
Posted: 06 Nov 2008 | Published: 28 Aug 2008

AnchorPoint

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent
 
 
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