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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

A Regional Leader in Mobile Workspace Services
sponsored by SingTel
WHITE PAPER: In this Ovum Decision Matrix, discover a competitive overview of the telecoms service provider mobile workspace landscape that highlights the competitive differentiators and capabilities that enable telcos to transform the mobile workspace of their enterprise clients.
Posted: 05 Jan 2017 | Published: 03 Dec 2015

SingTel

Sunbelt Exchange Archiver (SEA): Your Email Archiving Solution
sponsored by RSA
PRODUCT LITERATURE: SEA is a comprehensive email archiving solution from Sunbelt Software that effectively addresses today's corporate email communication needs.
Posted: 17 Feb 2014 | Published: 29 Aug 2008

RSA

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
sponsored by IBM
CASE STUDY: Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

Neusoft Telecom BSS Virtualized Application Performance on the Intel® Xeon® Processor 7500 Series using VMware vSphere 4
sponsored by Intel
DATA SHEET: This paper discusses how Intel and Neusoft took advantage of the performance and scalability of Intel® Xeon® processor 7500 series-based servers to address some of the critical challenges in the telecom industry.
Posted: 10 May 2010 | Published: 05 May 2010

Intel

Telecommunications: Future Services and Business Models
sponsored by Comarch Telecommunications
WHITE PAPER: With the onset of converged communications that integrate voice, video, text and data, Telecommunication Service providers needs have exploded. This paper examines the many challenges providers and operators face, as well as potential solutions.
Posted: 20 Jun 2008 | Published: 01 Jun 2005

Comarch Telecommunications

The Semantic Dialogues
sponsored by Progress
EBOOK: The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
Posted: 28 Aug 2009 | Published: 28 Aug 2009

Progress

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

A Buyer's Guide to IP PBX Options
sponsored by Alcatel-Lucent
WHITE PAPER: This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.
Posted: 10 Sep 2007 | Published: 01 Feb 2007

Alcatel-Lucent
 
 
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