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EchoStar Tunes In to Satisfied Customers Courtesy of webMethods
sponsored by Software AG/webMethods, Inc
CASE STUDY: This document explains how the webMethods integration platform gave EchoStar a foundation to revolutionize its customer care operations through web-based applications that gave customer service center agents immediate access to customer information.
Posted: 08 Jul 2002 | Published: 01 Jan 2001

Software AG/webMethods, Inc

National Fibre Strategies
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe.
Posted: 07 Jun 2013 | Published: 07 Jun 2013

ComputerWeekly.com

Converged Video Network Security
sponsored by Alcatel-Lucent
WHITE PAPER: Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.
Posted: 20 Aug 2008 | Published: 01 Apr 2007

Alcatel-Lucent

New RF Return Path Technologies for GPON
sponsored by Motorola, Inc.
WHITE PAPER: New return path technologies allow service providers to continue to leverage their traditional headends, set-top boxes and next generation DOCSIS set-top boxes in new GPON networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Delivering on the Promise of eLearning
sponsored by Adobe Systems, Inc.
WHITE PAPER: This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Posted: 19 Jul 2007 | Published: 01 May 2007

Adobe Systems, Inc.

Unlimited Mobile TV for the Mass Market
sponsored by Alcatel
WHITE PAPER: Mobile TV is already booming on cellular infrastructures in unicast mode. Because unicast is not optimized to deliver the same content to many users at the same time a new solution is needed for mass-market deployment. This paper details this solut...
Posted: 16 Oct 2006 | Published: 01 Feb 2006

Alcatel

Mass-Market Broadband in High-Growth Markets
sponsored by Alcatel-Lucent
WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Alcatel-Lucent

IBM Information On Demand Virtual 2010
sponsored by IBM
WEBCAST: Curious about IBM Information On Demand (IOD) Global Conference 2010 in Las Vegas? Explore the best of the conference, virtually. Learn how to deliver trusted information for greater insight and smarter decisions, and align information and related projects to business goals.
Posted: 22 Nov 2010 | Premiered: Dec 15, 2010, 13:00 EST (18:00 GMT)

IBM

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent
 
 
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