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Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

Addressable Advertising Opportunities for Network Operators
sponsored by Motorola, Inc.
WHITE PAPER: This paper provides an overview of advanced advertising opportunities and outlines Motorola's commitment to targeted video advertising.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

5 Must-Ask Questions when Choosing a Unified Communications Vendor
sponsored by Mitel Networks Limited
WHITE PAPER: Not all unified communications and collaboration products (UCC) are equally effective in delivering the flexibility and integration your employees need to thrive. Uncover the 5 questions you should be asking when evaluating UCC vendors to ensure that you achieve the best ROI possible.
Posted: 25 Jan 2017 | Published: 25 Jan 2017

Mitel Networks Limited

Unified Communications Tools Vendor Comparison Report
sponsored by Mitel Networks Limited
RESEARCH CONTENT: Unified communications (UC) tools are intended to improve user productivity and enhance business processes that relate to communications and collaboration. But which tool is right for you? This Gartner Research report evaluates 9 vendors of enterprise UC tools that are intended for on-premises deployment.
Posted: 09 Aug 2017 | Published: 19 Jul 2017

Mitel Networks Limited

Enhancing Skype Quality through QoS and the Network
sponsored by LiveAction
EBRIEF: In this e-brief, learn the impact the network has on Skype and how to prevent common issues that interrupt your productivity with QoS.
Posted: 11 Oct 2017 | Published: 11 Oct 2017

LiveAction

9 Reasons to Make the Move to a Cloud Contact Center
sponsored by Five9
WHITE PAPER: Discover the 9 reasons to make the switch to a cloud contact center. Learn how the cloud allows you to reduce hardware costs, speed deployment, enable agents to work remotely, and more.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

Manage Voice, Video Communications in Call Centers with a UC Platform
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: This white paper discusses building real-time visibility into the performance of calls and other collaborative media sessions by analyzing all network traffic, enabling fast triage for voice and video issues.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

A Guide to Patient Interaction
sponsored by Avaya TSG
WHITE PAPER: Discover how to enhance the patient experience by automating routine processes and expanding patient interaction outside the hospital. Access now and learn the benefits of proactive outreach, both pretreatment and post-discharge, including fewer preventable readmissions, reduced costs, and more.
Posted: 06 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

How to Leverage Video Conferencing in the Enterprise
sponsored by Cisco
EGUIDE: This e-guide shows how you can best utilize video conferencing and collaboration technology while circumventing the worst challenges that arise from video adoption.
Posted: 24 Aug 2016 | Published: 22 Aug 2016

Cisco

Making the Financial Case for Hosted VoIP
sponsored by Avaya CenturyLink
RESOURCE: Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.
Posted: 07 Jul 2016 | Published: 05 Apr 2016

Avaya CenturyLink
 
 
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