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Avaya CS 1000: Defining Calling Line Identification Numbers
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.
Posted: 14 Jun 2013 | Published: 16 May 2013

Global Knowledge

Five Best Practices for Unified Communications
sponsored by AT&T Corp
WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: 28 Oct 2009 | Published: 28 Oct 2009

AT&T Corp

Addressable Advertising Opportunities for Network Operators
sponsored by Motorola, Inc.
WHITE PAPER: This paper provides an overview of advanced advertising opportunities and outlines Motorola's commitment to targeted video advertising.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

Top Unified Communications Trends For Midsize Businesses
sponsored by Cisco
WHITE PAPER: This guide explores some top trends in UC for midsized businesses and outlines what these organizations are doing to further support workplace mobility and BYOD.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite
sponsored by Global Knowledge
WHITE PAPER: In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya.
Posted: 29 Oct 2013 | Published: 29 Oct 2013

Global Knowledge

HP FlexNetwork Architecture Guide : Simplicity and performancefor tomorrow’s networks
sponsored by Hewlett-Packard Limited
EBOOK: This eBook gives an overview of the HP FlexNetwork architecture and portfolio with a focus on how it handles three key technology challenges of today including cloud computing, mobility, and rich media collaboration.
Posted: 08 Apr 2014 | Published: 31 Dec 2013

Hewlett-Packard Limited

5 Ways to Optimize Your Workforce
sponsored by Aspect
WHITE PAPER: You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.
Posted: 14 Dec 2012 | Published: 14 Dec 2012

Aspect

Network Purchasing Intentions 2013
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This exclusive Computer Weekly/TechTarget research ,based on a survey of over 400 European IT professionals, reveals organisations’ investment plans for networking technology.
Posted: 02 Dec 2013 | Published: 02 Dec 2013

ComputerWeekly.com

Economic & Productivity Impact of IT Security on Healthcare - Video
sponsored by Imprivata
WEBCAST: View this webcast to explore the results of a recent Ponemon Institute study that indicate a clear need for healthcare institutions to invest in modern communications technology to ensure efficient patient care, as well as compliance with the Health Insurance Portability and Accountability Act (HIPAA) regulations.
Posted: 08 Nov 2013 | Premiered: May 8, 2013

Imprivata

Deploying the Right Technology for Today's Mobile World
sponsored by RingCentral
WHITE PAPER: This Frost & Sullivan report outlines a key solution that enables mobile workers to experience constant access to business assets while using personal devices. Click through to learn how cloud-based communications services can reduce risk and high cost factors.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral
 
 
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