Digital Telecommunications Systems

WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

CASE STUDY: Requiring a high performance, scalable and reliable networking infrastructure at its new facilities, O'Keeffe & Swartz turned to HP. With support for IP telephony a requirement, an HP Converged Infrastructure was deployed, along with Mitel IP telephony and HP Networking Software.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

EBOOK: The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

Posted: 04 May 2010 | Published: 04 May 2010

WHITE PAPER: As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

Posted: 26 May 2009 | Published: 26 May 2009

CASE STUDY: Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

WHITE PAPER: So you’re an XP shop and your organization skipped Vista, but is considering taking the plunge to the latest revision of the Longhorn platform: Windows 7. Here are ten things that you should probably know as you get familiar with this new Windows client.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WEBCAST: This webcast will provide you with a firm understanding of the BlackBerry PlayBook tablet platform and its overall capabilities. It will also focus on key partner applications that can enable greater workforce performance.

Posted: 15 Sep 2011 | Premiered: 15 Sep 2011

VIRTUAL ENVIRONMENT: This online learning destination for IT professionals provides you with one interactive site that satisfies your need to expand your data center knowledge. Choose from three different classroom topics, each delivering its content in a variety of formats, including webcasts, podcasts and e-publications.

Posted: 31 Mar 2011 | Premiered: 31 Mar 2011

PRODUCT LITERATURE: As rack densities rise, cooling systems play an increasingly critical role in protecting sensitive IT systems and maintaining system availability. Using precision cooling and the SmartAisle containment system from Emerson Network Power can help IT organizations efficiently handle heat loads and create a cost-effective data center infrastructure.

Posted: 03 Mar 2010 | Published: 03 Mar 2010

WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: In this article, we describe how some key Digital Britain proposals have been implemented in the Digital Economy Act 2010.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.

Posted: 05 Dec 2011 | Premiered: 05 Dec 2011

WHITE PAPER: For a better understanding of how traditional voice-centric networks are competing with new media and web-based competitors, read this white paper.

Posted: 16 Mar 2011 | Published: 16 Mar 2011

WHITE PAPER: The average small business is becoming highly dependent on multiple forms of digital communications, but the technology choices are increasingly complex and come at a cost.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This study examines the benefits of e-signature systems for sales performance optimization.

Posted: 08 Feb 2012 | Published: 08 Feb 2012

WHITE PAPER: This resource explores several topics related to future 40 Gbps twisted-pair options such as, an overview of some recent developments in cabling industry standards, capacity considerations with lessons learned from 10GBASE-T, cabling system considerations, and much more.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

WHITE PAPER: This paper examines how media organizations are deploying DataDirect Networks (DDN) solutions to solve operational challenges and capitalize on new streams of revenue.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

Posted: 22 Mar 2011 | Published: 22 Mar 2011

WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.

Posted: 17 Nov 2011 | Published: 17 Nov 2011

VIDEO: The whole world is moving to digital. In this videocast, David Tuhy, general manager of Intel Digital Storage Group, discusses how Intel® Xeon® processors enable storage solutions that address the power, performance, and cost associated with digital storage.

Posted: 30 Dec 2011 | Premiered: 30 Dec 2011

WHITE PAPER: Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

WHITE PAPER: This white paper from Semphonic president, Gary Angel, explains the challenges of warehousing Web analytics data and its limitations for marketing purposes, especially if real-time personalization is the aim. He then looks at Celebrus Technologies—a system which assists with building a digital measurement infrastructure.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

WHITE PAPER: Transcoding is a growing requirement of today’s disparate communications network environment. This whitepaper discusses transcoding and codecs, outlining their operation and application to VoIP, along with relevant products that can benefit buyers.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

WHITE PAPER: While some individual users are experimenting with cloud processing, other users have already fully committed to the cloud as an important part of their enterprise architecture and operation. Read this white paper to learn about the evolution of cloud processing and whether or not the cloud processing boom will continue.

Posted: 17 Nov 2010 | Published: 17 Nov 2010

CASE STUDY: Read this case study and learn how a healthcare organization reduced operating costs, simplified network management and stretched both its budgets and its staff resources.

Posted: 28 Oct 2011 | Published: 28 Oct 2011

WHITE PAPER: There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).

Posted: 06 Nov 2009 | Published: 06 Nov 2009

CASE STUDY: Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: This ‘thought paper’ draws a parallel between young people in the 1960s and 1970s, the group that became known as the baby boomer generation and young people of today, often termed Generation Y or Digital Natives.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WEBCAST: Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change.

Posted: 17 Jan 2012 | Premiered: 17 Jan 2012

WHITE PAPER: Digital Britain is the UK government’s strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012