SaaS-based Service Management: Tailor to the Business with Ease
sponsored by Nimsoft, Inc.
WHITE PAPER:
Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Dell and VMware SMB Solutions Brief
sponsored by Dell and VMware
PRODUCT OVERVIEW:
Dell and VMware are equipping SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business. Read this solutions brief to learn about Dell and VMware solutions for virtualized server environments.
Posted: 16 Jun 2010 | Published: 16 Jun 2010
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Data Center Efficiency in the Virtual Era: Step 3 - Automate
sponsored by Dell, Inc. and Intel
WHITE PAPER:
This final installment of a three-part series explores how automation builds on the stable, efficient base formed by a standardized, simplified, virtualized infrastructure to create a scalable resource to serve business needs.
Posted: 31 Aug 2010 | Published: 31 Aug 2010
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
Posted: 03 Apr 2012 | Published: 03 Apr 2012
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IT pay and recruitment report: Software houses and consultants
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Gartner: Five Roles for Government in Cloud Computing
sponsored by ComputerWeekly.com
WHITE PAPER:
As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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One-Stop Shop: Best Practices to Streamline your Service Desk
sponsored by Nimsoft, Inc.
WEBCAST:
Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
Posted: 05 Jan 2012 | Premiered: 05 Jan 2012
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Ovum: CIO trends for 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Dell ProConsult Application Migration & Management
sponsored by Dell, Inc. and Microsoft
DATA SHEET:
Read this data sheet to learn about Dell's application migration services that include application compatibility assessment, remediation, and expert packaging using Dell's unique, global, scalable, and cost-effective factory approach.
Posted: 18 Aug 2010 | Published: 18 Aug 2010
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