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How Enterprise-Class Services Integrate with Real Companies
sponsored by Comcast
PODCAST: Discover why one of your peers chose Enterprise Services from Comcast to fulfill their need for a high-speed connection between their primary site and disaster recovery site.
Posted: 06 Mar 2013 | Premiered: Dec 31, 2012

Comcast

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

The New ITSM - Empowered by Integrated Operations
sponsored by ServiceNow
WHITE PAPER: This feature white paper discusses the trends and requirements surrounding integrated operations with ITSM based on recent EMA data, as well as ongoing industry dialogs. Download now and learn what ways ITSM can benefit your company.
Posted: 20 Jul 2016 | Published: 01 Jan 2015

ServiceNow

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book
sponsored by ServiceNow
EBOOK: Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting? Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya TSG
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your patient engagement and communication strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible with automation.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

The Benefits of Agentless Architecture
sponsored by Red Hat
WHITE PAPER: Discover in this white paper the top 12 benefits of implementing agentless IT architecture, utilizing an open source orchestration tool. Read on to learn to effectively manage systems by connecting to them over SSH, and employ a management tool that doesn't impose additional demands on your environment.
Posted: 11 Jul 2016 | Published: 31 Dec 2013

Red Hat

Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow
 
 
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