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How Enterprise-Class Services Integrate with Real Companies
sponsored by Comcast
PODCAST: Discover why one of your peers chose Enterprise Services from Comcast to fulfill their need for a high-speed connection between their primary site and disaster recovery site.
Posted: 06 Mar 2013 | Premiered: Dec 31, 2012

Comcast

ITSM Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
EBOOK: Are manual processes draining productivity—and straining your reputation? Discover how ITSM automation can significantly alleviate your service desk difficulties. Read on to determine key performance indicators that will help you assess, improve, and demonstrate the impact of your automation efforts over time.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

ServiceNow

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Hybrid IT Framework Accelerates Data Center Performance with the Right Mix
sponsored by Hewlett Packard Enterprise
VIDEO: Watch this webcast as Craig Partridge, Director for Data Center Platform Consulting at HPE, demonstrates how to determine the right mix of IT provisioning in your enterprise, and handle today's digital device disruption.
Posted: 05 Jul 2016 | Premiered: 25 Apr 2016

Hewlett Packard Enterprise

New Rules of Engagement: Dispelling 3 Myths of Communications
sponsored by Avaya CenturyLink
WHITE PAPER: Take a closer look at the pros and cons of adopting a consumer-like approach to business communications. Explore 3 enterprise communication myths, and how you can selectively leverage components of these misconceptions to foster a culture of engagement.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Make Your Life Easier with ITIL
sponsored by ServiceNow
EBOOK: Today's employees demand more from the corporate IT department than ever before. This eBook will walk you through key issues when considering adoption of ITIL to improve your IT service management efforts. Read on to ask yourself, how is a lack of best practices adversely affecting my IT department?
Posted: 12 Jul 2016 | Published: 12 Jul 2016

ServiceNow

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Small Footprint Virtualized Performance Management
sponsored by IR
WHITE PAPER: See the results of a test which demonstrated that you can implement a UC virtualized performance management solution with minimal impact on call processing control.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Infographic: Health IT Networking Insights, Trends
sponsored by Avaya TSG
WHITE PAPER: How do new and emerging networking technologies affect health IT specifically? Access this infographic to learn how telemedicine, mobile, cloud computing, virtualization, and more, are being used in a healthcare setting to benefit patients, as well as medical professionals.
Posted: 30 Jun 2016 | Published: 31 May 2016

Avaya TSG

How Live Video is Shaping the Future of Communications
sponsored by Blue Jeans Network
RESOURCE: Employees believe live video tools will soon transform office communication. Access this short infographic now in order to see exactly what they think the benefits of live video are, as well as the consequences of not adopting this technique.
Posted: 05 Jul 2016 | Published: 05 Jul 2016

Blue Jeans Network
 
 
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