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How Enterprise-Class Services Integrate with Real Companies
sponsored by Comcast
PODCAST: Discover why one of your peers chose Enterprise Services from Comcast to fulfill their need for a high-speed connection between their primary site and disaster recovery site.
Posted: 06 Mar 2013 | Premiered: Dec 31, 2012

Comcast

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

The Emerging Opportunity for Full Stack Communications in the Midmarket
sponsored by Avaya CenturyLink
WHITE PAPER: If your business is struggling with communications complexities, you may be in a communications environment that fails to benefit your customers and employees. This white paper written by Principal Analyst, Dave Michels, covers the issues with IT and communications and explains how a full-stack communications approach may be able to remove them.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Cloud UC Savings and Flexibility Keeps Lincoln Moving
sponsored by MASERGY
WHITE PAPER: Read this short case study which shows how a moving and storage company deployed UC to improve flexibility and create saving.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

MASERGY

ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
CASE STUDY: This case study dives into one system that can help deliver the transparency needed to keep all critical components up and running. View now and see for yourself how this top-down approach to service monitoring can vastly help reduce the amount of downtime, outages, and more that occur in your business.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Don't Let Failed Calls Affect Business
sponsored by IR
WHITE PAPER: Keep customers from calling competitors. Learn how one multi-site automotive marketplace found out that calls failed to meet their franchises, and how they gained visibility for incident management and resolution.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Small Footprint Virtualized Performance Management
sponsored by IR
WHITE PAPER: See the results of a test which demonstrated that you can implement a UC virtualized performance management solution with minimal impact on call processing control.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Buyer's Guide to Cloud-based Unified Communications
sponsored by MASERGY
WHITE PAPER: Learn what UC is, what business drivers there are for UC as a Service, and the companies that can benefit from a UC system. In addition, you'll learn some implementation strategies to ensure that your UC deployment is a success.
Posted: 14 Jul 2016 | Published: 14 Jul 2016

MASERGY

Industry Standard: How to Approach Innovation in Your Business
sponsored by Spigit
EGUIDE: In the following e-guide, learn what it takes to drive and exploit new innovation in your business. Read on to uncover two exclusive case studies involving both Facebook and Cambia Health Solutions and their approach to innovation.
Posted: 07 Jul 2016 | Published: 05 Jul 2016

Spigit

The 15 Innovation Management Solutions Providers and How They Stack Up
sponsored by Spigit
ANALYST REPORT: In this Forrester report, you will differentiate the top 15 innovation management solutions providers, and identify the most appropriate solution for your organization. Read on to discover how this innovation will support initiatives such as market validation, technology-push disruptive innovation, new business modelling, and more.
Posted: 21 Jun 2016 | Published: 12 Apr 2016

Spigit
 
 
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