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Design Engineers Reports
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012


An Overview of the Enterprise Service Desk Vendor Landscape
sponsored by IBM
WHITE PAPER: This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
Posted: 15 Sep 2015 | Published: 31 Dec 2013


5 Proven Ways to Motivate and Retain your Technology Team
sponsored by Pluralsight
WHITE PAPER: Building a work environment that fosters loyalty and growth is your first step towards retaining your tech staff. This white paper highlights 5 key areas that you need to pay attention to in order to retain your employees and make sure they don't seek out greener pastures.
Posted: 19 Aug 2014 | Published: 19 Aug 2014


The 2015 Rise of the Mobile Workforce in Asia Pacific
sponsored by Dimension Data
WHITE PAPER: In this white paper, you will learn about the state of the mobile workforce in 2015. Discover how to embrace successful end-user computing, key into MDM's relationship with market maturity, and see why mobile IT management and enterprise mobile apps are set to dominate in 2016.
Posted: 29 Oct 2015 | Published: 29 Oct 2015

Dimension Data

Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


Buyer's Guide: Next-Generation Service Management
sponsored by
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

Rethinking the IT/Business Partnership to Drive Digital Innovation
sponsored by Oracle Corporation
WHITE PAPER: In the following Harvard Business Review white paper, delve through the results of an extensive survey including the responses from over 270 business and IT pros revealing their strategies for building closer ties between IT and the business.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

Oracle Corporation

The major recruitment, skills and career development issues facing today's IT leaders
sponsored by
ESSENTIAL GUIDE: La Fosse Associates executive search consultant Chris Chandler presents the key recruitment, skills and career development issues facing IT leaders in 2015.
Posted: 20 Feb 2015 | Published: 20 Feb 2015

Optimized Sourcing in Hybrid IT Environments: Impacts and Improvements
sponsored by IBM
WHITE PAPER: In this research paper, you will learn how to optimize IT and business sourcing in increasingly complex data center environments.
Posted: 13 Nov 2015 | Published: 26 Apr 2014


CW Europe – September Edition
sponsored by
EZINE: CW Europe investigates how the IT sector is feeling as the UK computing curriculum commences. Are schools well equipped or unprepared?
Posted: 03 Sep 2014 | Published: 04 Sep 2014
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