Delivery Services

WHITE PAPER: This paper shows how SuperLoader directly addresses the increased storage requirements and shrinking resources of smaller, distributed organizations, the need to centrally administer and simply manage distributed data, the security, data restoration.

Posted: 29 Jul 2004 | Published: 29 Jul 2004

WEBCAST: This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.

Posted: 20 Nov 2005 | Premiered: 20 Nov 2005

CASE STUDY: Australia's QR Limited decided to move its SAP applications and databases from a mainframe and DB2 environment to the Microsoft® Application Platform, including Microsoft SQL Server® 2005 database software running on a geocluster supported by the Windows Server® 2003 Enterprise Edition operating system.

Posted: 28 Dec 2009 | Published: 28 Dec 2009

WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WEBCAST: While most organizations have been managing the components of IT, the future will be about service delivery and service portfolio management. What does that even mean? If you are involved in IT operations and support and simply want to get a handle on service delivery then this event is for you.

Posted: 13 Jun 2011 | Premiered: 13 Jun 2011

WHITE PAPER: Cloud computing is beginning to transform how IT pros view their infrastructure. Read this white paper and learn how turning to a private cloud environment helps transform your business.

Posted: 16 Jun 2011 | Published: 16 Jun 2011

WEBCAST: Many companies struggle with the execution of self-service IT. Join us for a 60-minute interactive Webcast that explores the potential inherent in self-service IT and offers solid advice and examples of how to get there.

Posted: 18 Feb 2011 | Premiered: 18 Feb 2011

WHITE PAPER: This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.

Posted: 19 Jul 2011 | Published: 19 Jul 2011

WHITE PAPER: When moving to the cloud, utilizing the latest solution can help ease the transition, enabling an agile set of service delivery capabilities across all IT domains. Read this white paper to learn more about how this technology utilizes a hybrid service delivery model to optimize the business value of your cloud.

Posted: 07 Dec 2011 | Published: 07 Dec 2011

WHITE PAPER: Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: A new generation of challenges face IT organizations: the emergence of a sophisticated mobile workforce, adoption of varying forms of virtualization and cloud computing, and shifting emphasis and growing sophistication of cyber crime. Access this handbook to learn how to ensure application delivery despite these challenges.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

WHITE PAPER: Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

WHITE PAPER: Changing business requirements and customer demands are pushing cloud to the forefront. Access this exclusive report from IDC to investigate the key benefits that cloud has over traditional delivery models, current market trends, cloud offerings and challenges providers are facing.

Posted: 12 Jan 2012 | Published: 12 Jan 2012

WHITE PAPER: As more organizations look to move to the cloud, IT pros are finding themselves at an internal crossroads with the decision of facilitating self service while also looking to develop an appropriate roadmap for cloud technologies. Learn how automation plays a key part in creating a dynamic data center and make a decision today.

Posted: 09 Jun 2011 | Published: 09 Jun 2011

WHITE PAPER: The Dell™ Virtual Integrated System (VIS) Self-Service Creator tool streamlines provisioning and virtual desktop management in heterogeneous environments, helping reduce administrative burden, increase responsiveness, and ensure security and compliance.

Posted: 26 Apr 2011 | Published: 26 Apr 2011

WHITE PAPER: Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

CASE STUDY: Entrusted with managing massive volumes of data, Santa Fe Partner's small IT staff knows the importance of security and data availability. Recently, they were looking for a file synchronization tool that would help the company manage market and transactional data as well as allow data transfer for DR. Read on to learn about the solution they chose.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy.

Posted: 24 Sep 2010 | Published: 24 Sep 2010

WHITE PAPER: VMware offers a unique, evolutionary path to cloud computing that reduces IT complexity, significantly lowers costs and enables more flexible, agile service delivery. Access this paper for a detailed look at the VMware approach to the cloud.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

WHITE PAPER: Most application performance and infrastructure management teams remain isolated in silos that utilize niche solutions incapable of delivering the interdepartmental visibility needed to ensure the reliability of critical services. Learn how with an integrated solution, procedural changes become easier to achieve and IT can become more proactive.

Posted: 24 Jun 2011 | Published: 24 Jun 2011

WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

WHITE PAPER: Access this paper to learn about the key advantages cloud can offer, the many types of cloud deployment options and the main challenges organizations face when implementing cloud today. In addition, get recommendations for moving forward with your cloud strategy, including how to choose a trustworthy provider.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

WHITE PAPER: The benefits of virtual meeting technologies are clear, but often the wrong software is adopted. Learn about the latest offerings in virtual collaboration and why your organization can benefit from a more effective solution.

Posted: 16 Jan 2012 | Published: 16 Jan 2012

EZINE: While private clouds have increased in popularity, many IT pros are still unsure about what this platform has to offer. Access this expert resource to review growing trends in cloud computing, along with the top challenges of a private cloud adoption. Discover what cloud computing can mean for your enterprise in the future.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

EZINE: Though the private cloud seems to be the optimal cloud option, the road to it is by far the bumpiest. Building a private cloud for your organization requires much more than just the construction of the new infrastructure. Are you aware of all the steps you must take before you can begin? Gain expert advice on all things private cloud inside.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: Discover how you can leverage virtualization for more effective disaster recovery in your data center. Virtualized DR enables local availability within a single data center and promises to increase flexibility and responsiveness. However, there are various challenges associated with virtualized DR.

Posted: 18 Jan 2012 | Published: 18 Jan 2012

WHITE PAPER: Learn how you can unite all the components required to make a complete and secure VDI services delivery solution in one integrated and consolidated platform.

Posted: 15 Nov 2011 | Published: 15 Nov 2011

WHITE PAPER: The process of capturing and analyzing data from many sources for a clear picture of network performance and distributing these metrics can pose a complicated challenge. The effort is worthwhile - successfully performing these activities helps IT identify and isolate problems before they cripple the delivery of critical business services.

Posted: 24 Jun 2011 | Published: 24 Jun 2011