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Using SIPOC to Define ITIL® Processes
sponsored by Global Knowledge
WHITE PAPER: This white paper describes a technique for defining processes called SIPOC (Suppliers, Inputs, Process, Outputs, and Customers). SIPOC provides a structured way to define the key elements of any process. SIPOC can be used as a means of defining any of the service management processes presented in ITIL® best practices.
Posted: 30 Jun 2015 | Published: 30 Jun 2015

Global Knowledge

Why Enterprise Resource Planning Software is Your Best Business Intelligence Tool
sponsored by IFS
WHITE PAPER: How can you harness big data correctly to yield valuable information and give your organization a competitive edge? In this valuable white paper, learn why ERP software is your best business intelligence tool for harvesting and analyzing big data.
Posted: 23 Feb 2015 | Published: 31 Dec 2014

IFS

Global Payroll Strategy: Look to the Cloud for a Solution
sponsored by Workday
RESOURCE: Is your global payroll strategy gettign the most out of cloud technology? Access this concise resource to learn how you can transform your global payroll strategy without having to use multiple solutions.
Posted: 09 Mar 2015 | Published: 09 Mar 2015

Workday

The Perfect Accounts Payable Process
sponsored by Esker Inc.
RESOURCE: Converting paper to digital is key to making the perfect accounts payable process. This infographic lists the ingredients and directions for creating a more efficient accounts payable process.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

Esker Inc.

Build for Change – the Risk of Customerpocalypse
sponsored by ComputerWeekly.com
BOOK: The enterprise must focus on how it engages customers and responds to their expectations, or face Customerpocalypse, writes Alan Trefler, in this extract from his book Build for Change.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Transforming Customer Service in Financial Services
sponsored by Hewlett-Packard Company
CASE STUDY: Find out how HP is helping the UK Post Office manage over 3 million customer accounts, and enhance their customer experience.
Posted: 01 Jul 2014 | Published: 31 May 2014

Hewlett-Packard Company

Are You Ready For a New Era in B2B Collaboration?
sponsored by IBM
WHITE PAPER: This white paper examines what companies can do to modernize their approach to business-to-business collaboration in response to trends like globalization, consumerization, and mobility.
Posted: 03 Sep 2014 | Published: 31 Mar 2014

IBM

Transforming Into Senior Digital Business Executives
sponsored by Gartner
WEBCAST: Tune in to this informative webcast to learn how you can make the most out of your role as CIO or IT manager and refocus your efforts on adding real business value to you enterprise. Click on the link and stream this informative webcast from the experts at Gartner to find out more.
Posted: 03 Jul 2014 | Premiered: Jul 3, 2014

Gartner

Magic Quadrant for Worldwide Managed Print Services
sponsored by Insight and HP
RESOURCE: This resource hashes out the strengths and cautions of 10 different managed print services (MPS) providers, separating the leaders from the niche players and everyone in between.
Posted: 21 May 2014 | Published: 21 Oct 2013

Insight and HP

Strategic Reuse in Engineering: Building On What's Common to Create Something New
sponsored by IBM
WHITE PAPER: Access this informative white paper to explore the concept of strategic reuse. Read on to learn about strategic reuse in terms of product line engineering, and the broader world of continuous engineering to gain greater insights into the context and benefits of the strategy.
Posted: 17 Mar 2015 | Published: 30 Nov 2014

IBM
 
 
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