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Dealing with Customers

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Aberdeen Checklist: Got CPQ? Six Best Practices You Need to Ensure Maximum Sales ROI
sponsored by Oracle Corporation
WHITE PAPER: Use this Aberdeen Group report to help you implement a Configure/Price/Quote deployment as it provides 6 best practices that you need to ensure maximum sales ROI.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Oracle Corporation

How to Drive Revenue with a Modern Sales Cloud
sponsored by Oracle Corporation
WHITE PAPER: This two-page resource addresses a system that gives sales managers the tools they need to proactively pursue sales goals, understand customers, manage sales channels, and optimize coverage.
Posted: 08 Sep 2014 | Published: 31 Mar 2014

Oracle Corporation

Omni-Channel Customer Care
sponsored by Infor
WHITE PAPER: Learn how an omni-channel customer experience management (CEM) program can help your company accommodate changing buyer needs.
Posted: 04 Aug 2014 | Published: 31 Oct 2013

Infor

Orbitz For Business Delivers 300-500% ROI With Outsourced Lead Generation
sponsored by Invenio Marketing
CASE STUDY: This case study discusses the advantages of outsourcing lead generation and appointment setting, and the profitable results Orbitz saw from these services.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

Invenio Marketing

Aberdeen Group: Smarter Ways to Seal the Deal - Best Practices in CPQ
sponsored by Oracle Corporation
WHITE PAPER: View this brief Aberdeen Group report that provides statistics to explain why companies use Configure/Price/Quote (CPQ) to better understand their prospect's needs, enhance their buyer's journey, replicate "A" players on the sales team, and protect margin.
Posted: 04 Sep 2014 | Published: 04 Sep 2014

Oracle Corporation

Improve Service with a Single View of the Customer
sponsored by Informatica
WHITE PAPER: Uncover the impact of cloud master data management (MDM) on CRM success, as well as the 5 stages of the customer lifecycle.
Posted: 20 Aug 2014 | Published: 30 Jun 2013

Informatica

Enhance the 360 Degree View of Your Customer
sponsored by IBM
WHITE PAPER: Learn about the master data management (MDM) system capable of delivering a 360-degree view of both structured and unstructured data, so you can better assist your customers.
Posted: 14 Aug 2014 | Published: 30 Apr 2014

IBM

Channels Are Irrelevant
sponsored by SDL
RESEARCH CONTENT: Find out how your organization should approach the age of omni-channel engagement, and what it means for customer demands.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

SDL

Successfully Balance Service and Cost with Workload Management
sponsored by Genesys
ANALYST REPORT: BPM, CRM, and contact center management applications aren't designed to manage manual work or dynamically adjust priorities based on incoming requests. In this Frost & Sullivan white paper, learn how an Enterprise Workload Management Solution complements existing systems to overcome these issues for reduced costs and improved customer service.
Posted: 02 Jul 2014 | Published: 31 May 2013

Genesys

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett-Packard Company
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett-Packard Company
 
 
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