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Data Mining

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ALSO CALLED: Datamining, Analytics, Data Dredging, Database Analytics, Datamine, Data-mining
DEFINITION: Hancock is a C-based programming language developed by AT&T specifically for data mining telephone and Internet records. AT&T's software is used to discover what the company calls "communities of interest" -- social networks of people who call each other. The software was developed in the late 1990s for lead generation and to detect customer fraud. For example, if a new account is linked  … 
Definition continues below.
Data Mining Reports
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Data Sheet: Uncover Complex Issues & Optimize the Customer Experience
sponsored by Catchpoint Systems Inc.
DATA SHEET: Website and application user experience is the diff¬erence between success and failure in digital business, making it more critical than ever to measure and analyze real user experience. Access this data sheet to learn how continuous customer experience monitoring drives results and revenue.
Posted: 03 Aug 2016 | Published: 03 Aug 2016

Catchpoint Systems Inc.

Align Employee Performance and Strategic Workforce Planning
sponsored by MacroMicro
EGUIDE: Data grants insight into your talent's performance, but how can you use data from across the company to determine how an individual employee's performance assists in reaching your goals?
Posted: 29 Jul 2016 | Published: 26 Jul 2016

MacroMicro

Manufacturers Turn to Internet of Things to Boost Customer Engagement
sponsored by Infor
WHITE PAPER: The Internet of Things (IoT) is coming. By 2020, experts expect the IoT to make 28 billion connections to the Internet. This white paper explores how investing in the right CRM solution can help manufacturers further enhance their IoT strategies, as well as support their customer-centric initiatives.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

Infor

Building a Business Portfolio to be Customer-Centric: 3 Considerations
sponsored by Infor
WHITE PAPER: Is your business positioned to meet the new customer expectations and demands, and add services to your business portfolio? Access this white paper now to learn how you can best take advantage of CRM technology to grow your business portfolio and understand your customers.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

Infor

Digital Marketing Hubs: Vendor Comparison Guide
sponsored by Marketo
RESOURCE: This helpful vendor-neutral comparison from Gartner analyzes different approaches to digital marketing hubs. Learn about the different types of marketing technology and select the vendor that best suits your organization's needs.
Posted: 21 Jul 2016 | Published: 05 Jan 2016

Marketo

Spotlight on CRM: Big River Communications Enhances Productivity, Customer Happiness
sponsored by Infor
CASE STUDY: In this case study, learn how Big River Communications delivered personalized service, expanded their customer base, and adopted an automated CRM system. What obstacles did they encounter along the way? Find out inside.
Posted: 06 Jul 2016 | Published: 06 Jul 2016

Infor

Turning Digital Challenges into Innovation Opportunities
sponsored by Magenic
WHITE PAPER: Even in today's unforgiving economic climate, many forward-thinking financial services companies like Deloitte and State Farm are tackling fast-paced digital innovation. See how the key needs of banking and insurance overlap and glean helpful insights into how you can increase operational efficiency and enhance the customer experience.
Posted: 06 Jul 2016 | Published: 30 Jun 2016

Magenic

Customer experience strategy hinges on insight from analytics
sponsored by [24]7 Customer, Inc.
EGUIDE: The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost.
Posted: 28 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Departmental Specialization Needed With Analytics
sponsored by SearchBusinessAnalytics
EBOOK: This three-part handbook examines BI and analytics deployments for different functional units in organizations with advice on how to make your program work. First, learn about how BI functions when geared towards sales and marketing, before turning towards a customer service approach. Finally, read about how analytics can help with asset protection
Posted: 01 Jun 2016 | Published: 27 May 2016

SearchBusinessAnalytics

Computer Weekly – 12 April 2016: How IT in a portacabin supports £1bn London Bridge station overhaul
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now.
Posted: 08 Apr 2016 | Published: 12 Apr 2016

ComputerWeekly.com

Anatomy of an Analytic Enterprise
sponsored by SAS
WHITE PAPER: Collecting data is only a starting point; analysis is the key to success. Explore the anatomy of an analytic enterprise and review some key characteristics and tactics organizations must adopt in order to become a truly data-driven, intelligent enterprise.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

SAS

Understanding Big Data Quality for Maximum Information Usability
sponsored by SAS
WHITE PAPER: In the following white paper, readers will be able to examine some of the challenges presented by managing the quality and governance of big data, and how those can be balanced with the need to deliver usable analytical results.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

SAS

Data-driven organization design
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This extract from Data-driven Organization Design by Rupert Morrison provides a practical introduction for HR and organisation design practitioners, to using analytics to transform their organisations.
Posted: 29 Dec 2015 | Published: 29 Dec 2015

ComputerWeekly.com

Pushing the Start Button on Information Lifecycle Governance
sponsored by IBM
WHITE PAPER: Strong information governance ensures that big data remains an advantage for your company. It is important to realize that information governance improvement has to come slowly, in steps instead of strides. Read on to gauge your company's information governance maturity and how to set realistic goals.
Posted: 28 Jul 2016 | Published: 30 Jan 2015

IBM

The Big Data Surge: Data Modeling Challenges & Best Practices for Prepping Big Data Apps for Production
sponsored by IBM
EGUIDE: Surging big data is changing data modeling techniques and app development cycles. Read on to discover what you should expect from big data's near-future and best practices when it comes to transitioning big data applications into the production stage.
Posted: 27 Jul 2016 | Published: 26 Jul 2016

IBM

Information Lifecycle Governance Maturity Assessment
sponsored by IBM
RESOURCE: Increasing storage and maintenance costs, duplication of resources, the lack of trusted content, and exposure to risks and litigation are problems plaguing many enterprises today. So why are companies holding on to every bit of data? Take this assessment to determine your level of information governance maturity and see how much more you can grow.
Posted: 26 Jul 2016 | Published: 26 Jul 2016

IBM

Building Success: Strengthen your Data Discovery and Classification
sponsored by IBM
WHITE PAPER: How can you strengthen your data foundation without compromising its integrity? This Forrester Research Report breaks down the struggle with data discovery and security. What are strong approaches to data classification that you can implement in your company moving forward? Read this report now and find out.
Posted: 25 Jul 2016 | Published: 01 Oct 2014

IBM

Big Data, Bad Data, Good Data: The Link Between Information Governance and Big Data Outcomes
sponsored by IBM
WHITE PAPER: Big data means big opportunities for business insight and smarter decisions. The key to success is separating good and bad data. This white paper explores the link between good information governance and the outcomes of big data analytics projects. Learn how to ensure your big data initiative's success.
Posted: 22 Jul 2016 | Published: 30 Jan 2015

IBM

Fortune 100 Investment Bank Solves Major IT Problems with a Data Platform
sponsored by InterSystems
CASE STUDY: In this case study, explore the customer and technical challenges a Fortune 100 investment bank faced, and the data platform the firm leveraged to help solve them. Tap into the benefits they are now receiving, and learn how you can better support big data initiatives, scale dramatically, respond to queries faster, and more.
Posted: 08 Jul 2016 | Published: 31 May 2016

InterSystems

Data Science Roles and Industries Infographic
sponsored by IBM
RESOURCE: This infographic helps you explore how the different members of the data science team perform the necessary actions associated with analytics. Learn what roles and functions are required in a variety of industries, ranging from education to banking and finance, in order to fully leverage data and analytics.
Posted: 07 Jul 2016 | Published: 07 Jul 2016

IBM

Find a Breakthrough Platform for Big Data, Integration, and Analytics
sponsored by InterSystems
CASE STUDY: Discover how AssureNet, a road-risk management company, improved their real-time big data analytics approach to better harness the data they were collecting. Learn how they can now offer a comprehensive suite of technology-based risk management and loss reduction services after finding a breakthrough platform.
Posted: 06 Jul 2016 | Published: 06 Jul 2016

InterSystems

Step-By-Step CRM Data Analytics for Sales Teams
sponsored by Infor
EBOOK: Metrics aren't answers; they are prompts for questions that probe statistics for deeper insight. Discover the simplest way to find the actionable insights hidden in your data analytics. Learn best practices and considerations for using metrics in analytics and see how to turn them into powerful tools.
Posted: 05 Jul 2016 | Published: 30 Jun 2015

Infor

3 Customer Engagement Pillars: Driving Customer Lifetime Value to New Heights
sponsored by Avaya CenturyLink
WHITE PAPER: Customer engagement is the central ingredient to improving long term customer retention rates. This resource describes the three pillars of customer engagement required to derive maximum value from every customer interaction.
Posted: 29 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

The Data Reservoir Landscape and IBM DB2 Analytics Accelerator
sponsored by IBM
WHITE PAPER: The data reservior is designed as a solution architecture meant to yield insight into data and analytics. Read on to learn about this technology and how several deployments options will benefit your organization.
Posted: 20 Jun 2016 | Published: 30 Nov 2015

IBM

Realizing the Value of Test Data Management
sponsored by CA Technologies.
WHITE PAPER: This paper describes common problems and potential benefits of Test Data Management (TDM) in a testing and development environment. Debunk assumptions that could be holding you back from better TDM, learn why masking production data is not a simple solution, and discover a more efficient and easier TDM policy.
Posted: 18 Jan 2016 | Published: 31 Aug 2015

CA Technologies.
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DATA MINING DEFINITION (continued): …  to the same phone numbers that a disconnected user called, the suspicion may be that the customer has fraudulently obtained service without paying an outstanding bill.According to a 2004 paper published in ACM Transactions on Programming Languages and Systems, AT&T's programs mine calling card and long distance records, IP addresses and Internet traffic dumps. The paper also reports that Hancock makes it possible to track the movements of mobile users as they move from one cell to another. A number of issues have arisen over the threat such data mining poses to customer privacy. In October, 2007, … 

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