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How Enterprise-Class Services Integrate with Real Companies
sponsored by Comcast
PODCAST: Discover why one of your peers chose Enterprise Services from Comcast to fulfill their need for a high-speed connection between their primary site and disaster recovery site.
Posted: 06 Mar 2013 | Premiered: Dec 31, 2012

Comcast

User experience: is it just a 'nice to have'?
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains why user experience is at the core of systems of engagement.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Gartner: How to build an online community
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

ComputerWeekly.com

The Total Economic Impact of CA Service Assurance
sponsored by CA Technologies.
WHITE PAPER: This report features analysis from Forrester Consulting to examine the total economic impact and potential ROI enterprises may realize by deploying a portfolio of the following solutions: application performance management, infrastructure management, service operations management, and executive insight for service assurance.
Posted: 16 Jun 2014 | Published: 31 Jan 2013

CA Technologies.

Merz Intranet Portal Alzheimer’s specialist resolves communication issues with e-Spirit
sponsored by e-Spirit AG
CASE STUDY: Access this case study today to learn how Alzheimer's specialist Merz Pharma breathed new life into its employee portal and resolved key communications issues.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

e-Spirit AG

Video communications: Streamlining collaboration for midmarket enterprises
sponsored by North Sydney IT and Cisco
WHITE PAPER: This exclusive paper takes an in-depth look at the increasing value of video communications for the midmarket enterprise, discussing the top five IT challenges organizations face today and how video communications can help you overcome them. Read on to learn more.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

North Sydney IT and Cisco

Special Report on Cisco
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This special nine-page report from Computer Weekly, updated for 2014, analyses the challenges facing Cisco, its financial performance, the services it offers, its place in the IT market and its future strategy.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

ComputerWeekly.com

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

IBM Cognos Lifecycle Manager - Streamline upgrades. Meet changing business and IT requirements quickly.
sponsored by IBM
WHITE PAPER: The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
Posted: 15 Jan 2014 | Published: 30 Sep 2012

IBM

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco
 
 
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