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DITA Reports
 
How Service Management Is Transforming
sponsored by Cherwell
WHITE PAPER: IT service management (ITSM) is reaching far beyond traditional borders and spreading into every other aspect of your business. This expert analyst report gives you an overview of how the ITSM market is changing and presents 3 cases in a Q&A style to explore how different companies are approaching their ITSM strategies.
Posted: 12 Apr 2017 | Published: 29 Feb 2016

Cherwell

Cloud for Media and Entertainment: Building Business Value
sponsored by IBM
WHITE PAPER: Will cloud drive the value creation media and entertainment companies crave to deliver on connected customers' demands? See how M&E companies assess cloud's impact. Read on to achieve sustainable, flexible growth in your own organization, with a cloud infrastructure designed to accelerate time-to-market.
Posted: 05 Apr 2017 | Published: 31 Dec 2016

IBM

Cloud management: Essential guide
sponsored by ComputerWeekly.com
EGUIDE: Organisations that are using cloud are increasingly looking to optimise hybrid workloads across on-premise and external cloud systems. This style of architecture raises issues around cloud management that demand a well thought-out strategy.
Posted: 20 Mar 2017 | Published: 20 Mar 2017

ComputerWeekly.com

ITSM Plays Beyond IT
sponsored by Cherwell
EBOOK: ITSM is reaching beyond IT's borders into every aspect of the business. This playbook showcases several businesses that successfully applied ITSM practices throughout their organization. Learn how giants in several industries were able to better manage processes, create inviting customer experiences, and more.
Posted: 11 Apr 2017 | Published: 30 Dec 2016

Cherwell

Improve Customer Service and IT Service Support via Cognitive Computing
sponsored by IBM
VIDEO: Delve into the thickets of your multi-vendor IT landscape, and discover how to easily and quickly resolve your IT support problems in order to get your systems back online with cognitive computing. Tune in now to revamp your customer support with an automated technology support service.
Posted: 29 Mar 2017 | Premiered: 28 Jul 2016

IBM

Dell EMC VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages
sponsored by Dell EMC
WHITE PAPER: Learn down eight key reasons to move to hyper-converged appliances, how they can benefit your data center, as well as a comparison between HCI versus the benefits of older BYO systems. Read on to engage in the results from a cost analysis and management complexity evaluation aimed to make the decision process easier.
Posted: 15 Mar 2017 | Published: 31 Dec 2016

Dell EMC

Technical Support for Your Growing IT Inventory
sponsored by IBM
VIDEO: Reactive IT support for critical maintenance is no longer enough. Tune into this video to improve IT service and simplify inventory management with strategic implementation of a technical support appliance that provides user-specified hardware inventory discovery.
Posted: 28 Mar 2017 | Premieres: 06 Jul 2017

IBM

Efficient, Cost-Effective VDI Expansion on Converged Infrastructure
sponsored by Dell EMC
RESOURCE: Access this IDC research paper to learn how a successful converged infrastructure can increase the reliability, performance, and scalability of your VDI deployments. Extend your virtual desktop environments with system that will support intense graphic apps, deliver higher mobility, and more.
Posted: 24 Apr 2017 | Published: 31 Oct 2016

Dell EMC

Texas School District Standardizes on InFocus Projectors Due to Superior Performance & Reliability
sponsored by TechData - InFocus
CASE STUDY: Find out how IT Director Jennifer Coleman and the Gainesville Independent School District standardized on InFocus projectors to improve the sharing and display of multimedia content on engaging, interactive devices.
Posted: 28 Apr 2017 | Published: 31 Dec 2016

TechData - InFocus

How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER: What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 17 Mar 2017 | Published: 17 Mar 2017

ServiceNow
 
 
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