In this comprehensive webcast, learn how you can measure, manage, and consistently deliver reliable services to your customers. Hear from a panel of six IT experts as they discuss how the increased focus on improving customer experience is impacting IT, as well as best practices and challenges to overcome in the transformation.
Europe finally looks to be coming out of the other side of the recession and IT budgets are slowly clawing their way back up again according to a CW Europe and Techtarget survey. In this issue of CW Europe find out how businesses across the region plan to use their IT budgets throughout 2014.
A top priority for IT service providers is to keep clients' critical systems free from known vulnerabilities. This is where patch management comes into play. Access this white paper today to find best practices for various kinds of patches so you can keep critical systems safer.
If your Project Management Office can only provide transactional functions such as status reporting, review and project monitoring, it may be time to consider an enterprise cloud-based PPM solution. Access this eBook to find out if your traditional PMO could make you a Sitting Duck. You'll learn important steps for becoming a PMO Commander.
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