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IT and the Business are Finally Aligned. So Why Is No One Happy?
sponsored by CA Technologies.
WHITE PAPER: Download this exclusive white paper now to find the results of a survey that identified three critical areas in which IT management is failing to deliver.
Posted: 26 Dec 2014 | Published: 26 Dec 2014

CA Technologies.

Orchestration For Modern IT: Helping IT Accelerate Business
sponsored by ServiceNow
WHITE PAPER: View this white paper to learn how orchestration can help manage the cloud and accelerate your business.
Posted: 27 Mar 2015 | Published: 01 May 2013

ServiceNow

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

A Portfolio for All Your UC and Collaboration Needs
sponsored by Dimension Data
WHITE PAPER: This exclusive resource takes an in-depth look at how your business can transform and enable employees to communicate the way they want to. Read on to learn more.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

Dimension Data

Your Guide to Achieving IT Service Excellence
sponsored by LabTech Software
WHITE PAPER: This extensive white paper dives into how you can meet and exceed customer expectations to ensure customer retention as a managed service provider.
Posted: 30 Jan 2015 | Published: 15 Dec 2014

LabTech Software

How to Create a Successful Cloud Computing Strategy For Your Business
sponsored by IBM
WHITE PAPER: This white paper explains how to create a proactive, effective approach to cloud computing and why it can help set your business on the path to success.
Posted: 25 Mar 2015 | Published: 30 Sep 2014

IBM

HEAT Service Management Trial
sponsored by FrontRange Solutions Inc.
SOFTWARE DEMO: Click on the link to gain access to a software demo from FrontRange.
Posted: 17 Jul 2014 | Premiered: 17 Jul 2014

FrontRange Solutions Inc.

Five Major Trends for MSPs to Watch
sponsored by N-able Technologies
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

N-able Technologies

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM
 
 
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