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How to Overcome The Top ITSM Challenges
sponsored by Matrix42
WHITE PAPER: In this white paper, learn how you can overcome the top IT service challenges by leveraging an integrated ITSM strategy. Discover how this approach can enable easier management, happier customers, lower business risk, and more.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

Today's Digital Enterprise Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
Posted: 29 Feb 2016 | Published: 24 Feb 2016

ServiceNow

Outshine “Shadow IT” — Be Your Own Cloud
sponsored by Axway
WHITE PAPER: Discover how you can outshine shadow IT by creating a personal cloud for your organization.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

Axway

Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

MTS Allstream Leverages Advanced Analytics to Reduce Fraud by 200%
sponsored by Infogix
CASE STUDY: This case study explores how MTS Allstream resolved the disconnect between the information they were storing and their ability to analyze this data. Access now to learn more about the enterprise-grade analytics platform they leveraged to revolutionize fraud management.
Posted: 05 Aug 2016 | Published: 31 Dec 2015

Infogix

Embrace a Truly Customer-Centric Approach Through Flexible, Tailored Cloud Services
sponsored by IBM
CASE STUDY: Access this case study to discover how, like Sigmax, to deliver a new range of cloud services that can be precisely tailored to individual customer needs. Learn how a complete, converged infrastructure can drive operational efficiency through higher resource utilization, and more.
Posted: 29 Aug 2016 | Published: 29 Aug 2016

IBM

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

ServiceNow

Engage IT Automation to Maximize Systems and Staff Efficiency
sponsored by Red Hat
DATA SHEET: Today, there are IT automation tools that companies can use to drive out complexity and accelerate DevOps initiatives. Discover ways to cut down system management time by hours so you can focus on innovation with an open source IT automation engine.
Posted: 10 Aug 2016 | Published: 10 Aug 2016

Red Hat
 
 
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