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Customer Relationship Management Best Practices

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Customer Relationship Management Best Practices Reports
Enabling New Levels of Customer Engagement with Predictive Analytics
sponsored by IBM
WHITE PAPER: Access this white paper and uncover the questions you'll be able to answer with a combined predictive- and social-analytics strategy. Additionally, you'll learn 6 key positive outcomes you can gain with predictive-powered customer insights.
Posted: 14 Oct 2015 | Published: 30 Jun 2015


It’s Always Personal: How Context-Driven Content Fuels Sales Growth
sponsored by Sitecore
WHITE PAPER: How essential it is to have a deep understanding of the overall customer journey? Get five top tips for delivering context-driven commerce and learn why personalized, contextualized content can translate to engaging experiences for your customers.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Master the mobile moment
sponsored by Hewlett Packard Enterprise
RESOURCE: In this brief resource, discover important raw data on rising user expectations for mobile apps. Learn how you can fulfill these needs through mobile measurement and uncover the top 6 user experience aspects to measure and track.
Posted: 30 Sep 2015 | Published: 31 Jul 2015

Hewlett Packard Enterprise

How to Accurately Track Your Social Media Buzz
sponsored by Sysomos
WHITE PAPER: What is "buzz?" It's something that confuses most marketers, and what smart marketers exploit. Access this step-by-step guide to learn how to create buzz-worthy campaigns like a smart marketer.
Posted: 19 Nov 2015 | Published: 19 Nov 2015


Case Study: Build your Online Community with Social Data and Insights
sponsored by Sysomos
WHITE PAPER: Access this brief case study to learn how social media data and insights helped one organization attract and retain its audience by delivering relevant information to them at key decision points.
Posted: 18 Nov 2015 | Published: 18 Nov 2015


Salesforce API Integration Cheat Sheet
sponsored by Cloud Elements
RESOURCE: This infographic is your "cheat sheet" to a successful Salesforce API integration. Rely on this quick guide to build an integration that can help the business access customers, accounts, contacts, leads, opportunities, and sales revenue data back in your app.
Posted: 27 Oct 2015 | Published: 27 Oct 2015

Cloud Elements

Case Study: Technopolis Implements a Winning Omni-Channel Retail Strategy
sponsored by IBM
WHITE PAPER: This brief case study demonstrates how to standardize online and instore retailing on a single platform. Access now and discover ways to deliver omni-channel optimization.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


Using Technology to Gain Visibility into Customer Experiences
sponsored by Oracle Corporation
EGUIDE: In this e-guide, gain crucial insight on how to improve integration across channels and gain consistent customer support everywhere. Read now to discover the benefits of incorporating customer analytics into your customer relationship management (CRM) strategy.
Posted: 16 Sep 2015 | Published: 16 Sep 2015

Oracle Corporation

A Brief Guide on Using Enterprise Mobile Apps: 8 Considerations
sponsored by Good Technology
WHITE PAPER: In this MDM guide, you will key into 8 considerations for developing and deploying mobile business apps. Read on now to gain insight into the best mobile management strategies for MAM, CRM, and more.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Good Technology

Internet of Things (IoT) Reports and Videos
sponsored by SAP
WHITE PAPER: Access this resource portal to find a rich collection of Internet of Things (IoT) reports and videos revealing the technological, economic, and social impacts of the hyper-connected economy.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

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