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Customer Data Management

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Customer Data ManagementReports
101 - 125 of 339 Matches Previous Page  | Next Page
Smarter customer service with IBM business analytics
sponsored by IBM
WEBCAST: View this resource to learn how your business can build better relationships with your customers by utlizing business analytics.
Posted: 30 Aug 2013 | Premiered: Aug 30, 2013

IBM

Transforming customer service with business analytics
sponsored by IBM
WHITE PAPER: This paper describes how business analytics can help customer service departments acquire the information and capabilities to move from being centers that solely field complaints to being a competitive resource that enhances customer experience.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

IBM

Frost and Sullivan Best Practices Research: 2013 Global Workload Management Technology Innovation Award
sponsored by Genesys
WHITE PAPER: Managing each customer service agent's workload has become a priority for customer-focused companies, as more customers and more channels of communication are common. In this resource, explore how successful workload management can help your service organization address the challenges of modern customer relationship management (CRM).
Posted: 14 Aug 2013 | Published: 14 Aug 2013

Genesys

The Future of Intelligent Transportation
sponsored by IBM
WHITE PAPER: In this white paper, the importance of fulfillment excellence and the benefits that can accrue from "smarter" transportation is discussed. Discover the progression for various elements of supply chain execution from traditional, largely siloed approaches to more modern, integrated approaches.
Posted: 13 Aug 2013 | Published: 31 Jan 2013

IBM

Exceptional Customer Experience: The New Supply Chain Management Focus
sponsored by IBM
WHITE PAPER: Take a look at this white paper to assess your own customer experience delivery capabilities using a Supply Chain Maturity Model. Follow a three-stage roadmap to transform your supply chain into one that enables the delivery of exceptional customer experiences in an operationally efficient and cost effective manner.
Posted: 13 Aug 2013 | Published: 13 Aug 2013

IBM

Supply chain: Delivering a superior customer experience through an optimized supply chain
sponsored by IBM
WHITE PAPER: This comprehensive resource describes a leading vendors approach to putting the customer at the center of all buy, market, sell and service functions, enabling supply chain leaders to make strides in answering key challenges of minimizing cost and risk and adapting to demand variability.
Posted: 13 Aug 2013 | Published: 30 Apr 2013

IBM

How to Optimize the Supply Chain
sponsored by IBM
WHITE PAPER: Today's complex global supply chains are full of uncertainty. In order to restore supply chain stability, companies are looking for ways to optimize their global supply chain operations to execute a better customer value strategy. View this resource to learn how to reduce supply chain costs and many other improvements.
Posted: 13 Aug 2013 | Published: 13 Aug 2013

IBM

Case Study: Nestle Nespresso Values Real-Time Security Intelligence from HP
sponsored by Hewlett-Packard Limited
VIDEO: This quick video explores who one of your peers turns to for security and threat intelligence which enables them to better protect their organization's and clients' most valuable assets.
Posted: 02 Aug 2013 | Premiered: 02 Aug 2013

Hewlett-Packard Limited

Analytics: The real-world use of big data - How innovative enterprises in the midmarket extract value from uncertain data
sponsored by IBM
WHITE PAPER: While big data means many things to many people, there's no arguing that today it's a business imperative. Recent research findings show that midsize organizations are just as likely to be using big data technologies to tap into data sources and get closer to their customers.
Posted: 15 Jul 2013 | Published: 15 Jul 2013

IBM

BEYOND CLOUD...THE AGE OF THE CUSTOMER How the convergence of key tech trends is changing business forever
sponsored by IBM
EGUIDE: Explore how you can move your business beyond the cloud and into the way of future IT.
Posted: 13 Sep 2013 | Published: 13 Sep 2013

IBM

Deepening Customer Experience: Analyzing, Optimizing, and Integrating CEM
sponsored by OpenText
EGUIDE: In this E-Guide, learn how to plan and allocate resources for CEM, compare the latest types of customer experience analytics applications, and find out how companies can use CEM technology to craft a single view of the customer.
Posted: 11 Sep 2013 | Published: 17 Sep 2013

OpenText

Improve data quality: The power of crowdsourcing
sponsored by CrowdFlower, Inc.
WHITE PAPER: This resource examines how improving data quality leads to marketing and selling success, and introduces a crowdsourcing strategy that can help you get there.
Posted: 11 Sep 2013 | Published: 12 Jun 2013

CrowdFlower, Inc.

Measuring, Monitoring and Improving Customer Experience
sponsored by OpenText
EGUIDE: This E-Guide focuses on how companies can address CEM challenges and take steps to improve the overall customer experience.
Posted: 11 Sep 2013 | Published: 11 Sep 2013

OpenText

Aberdeen Group: Today's Customer Data-Driven Supply Chain: Top Five Practices
sponsored by IBM
EBOOK: In this informative e-book, you will learn about the impact of using customer data on key supply chain metrics. Access this paper today to get the analyst perspective on thorough research and insights regarding the connection between customer profile data and companies' supply chains.
Posted: 10 Sep 2013 | Published: 30 Apr 2013

IBM

7 Awesome Video Strategies to Skyrocket Customer Engagement, Conversion and Acquisition
sponsored by Limelight Networks, Inc.
WHITE PAPER: Customer engagement, conversion and acquisition are important to the success of your company. Unfortunately, people don't always have the time to read everything you write. How can you remedy this? Learn how video can drive engagement to your business by reading this resource now.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

Limelight Networks, Inc.

eGuide Digital Marketing: Tips For Connecting With Your Customer
sponsored by LeadLife Solutions
EGUIDE: There are many new tools that claim to enhance customer experience management (CEM) strategies, including social and mobile channels. However, such initiatives can backfire if companies employ the wrong strategies. In this e-guide, learn how to best leverage digital marketing and CEM technologies to gain a deeper understanding of your customers.
Posted: 26 Jul 2013 | Published: 26 Jul 2013

LeadLife Solutions

The Cloud and HR: Choosing the Right SaaS Application
sponsored by SuccessFactors
EGUIDE: This expert e-guide from SearchFinancialApplications.com outlines four questions to ask potential service providers before signing an HR SaaS contract. In addition, uncover the top five HR technology trends for 2013 that you should keep an eye out for.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

SuccessFactors

Aberdeen Report: Understanding the Complexity of B2B Integration: Insights for Mid-Market Leaders“
sponsored by IBM
WHITE PAPER: Coordinating with partners across multiple channels and sites isn't easy, however, gaps can lead to poor sales performance and lost business due to unhappy customers or suppliers. Explore this analyst report from the Aberdeen Group to learn how mid-market enterprises can improve collaboration with multi-channel and real-time data integration.
Posted: 15 Jul 2013 | Published: 30 Jun 2012

IBM

Forrester Consulting Report - Empowered Customers Drive Collaborative Business Evolution
sponsored by IBM
WHITE PAPER: In this comprehensive Forrester report, explore how successful businesses are adapting to the new demands of customers by transforming processes and technology in order to improve customer experience and leverage collaboration for more effective communication over a number of touchpoints.
Posted: 15 Jul 2013 | Published: 31 May 2012

IBM

Operational Guide to Implementing Lean in Distribution
sponsored by Epicor Software Corporation
WHITE PAPER: Consult this resource to learn how you can unlock profitability, growth and customer employee satisfaction for distributors. It outlines easy-to-understand concepts that can be applied by any size distributor. Find out how to reduce assest, improve customer demand and satisfaction by reading this resource now.
Posted: 12 Jun 2013 | Published: 12 Jun 2013

Epicor Software Corporation

Customer Experience Management in the New Era of Mobility
sponsored by IBM
WHITE PAPER: View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.
Posted: 05 Jun 2013 | Published: 24 Aug 2012

IBM

Infor Epiphany Brochure
sponsored by Infor
WHITE PAPER: This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base.  Read on to learn about the specific benefits this technology offers businesses across all sectors.
Posted: 30 Apr 2013 | Published: 31 Dec 2012

Infor

Expert E-Book: Data Quality Throughout Your Oracle Evironment
sponsored by Oracle Corporation
EBOOK: This expert e-book outlines best practices for ensuring data quality throughout your Oracle environment.  Inside, compare options for handling both customer and product data, and learn the steps you need to take on you data quality initiative.
Posted: 30 Apr 2013 | Published: 30 Apr 2013

Oracle Corporation

Advancing Your Digital Marketing Strategy with Webtrends Analytics
sponsored by WebTrends
WHITE PAPER: In the age of social media, web analytics can help you harness data from a variety of channels to construct and implement an effective, integrated marketing strategy. Check out this helpful white paper to learn how you can advance your digital marketing strategy, grow brand loyalty and build revenue through the use of analytics.
Posted: 18 Apr 2013 | Published: 18 Apr 2013

WebTrends

The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention
sponsored by IBM
WHITE PAPER: In today's highly competitive market, it is more important than ever to provide top-tier customer service, and successful businesses know the key to this is leveraging a customer analytics initiative.  Read this resource to learn the ins and outs of customer analytics and the tools you'll need to implement a successful analytics program.
Posted: 11 Apr 2013 | Published: 31 Dec 2012

IBM
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