IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >   Data Integration  >  

Customer Data Integration

RSS Feed    Add to Google    Add to My Yahoo!
ALSO CALLED: CDI, Integration
DEFINITION: Customer data integration (CDI) is the process of consolidating and managing customer information from all available sources, including contact details, customer valuation data, and information gathered through interactions such as direct marketing. Properly conducted, CDI ensures that all relevant departments in the company have constant access to the most current and complete view of customer information  … 
Definition continues below.
Customer Data Integration Reports
1 - 25 of 243 Matches Previous Page  |  Next Page
RBC Implements Virtual Agents to Improve Online Customer Experiences
sponsored by [24]7 Customer, Inc.
CASE STUDY: RBC, a large financial services institution, wanted to improve customer relations while reducing the number of calls coming into its contact centers. Access this case study to learn how they implemented virtual agents across their banking, direct investing, and insurance websites to enhance the customer experience and improve their bottom line.
Posted: 24 Oct 2016 | Published: 24 Oct 2016

[24]7 Customer, Inc.

8 Steps to Creating an Effective Holiday Marketing Campaign
sponsored by Marketo
WHITE PAPER: This guide is designed to help marketers face the challenge of standing out, capturing consumers' attention with fun, relevant, and personalized campaigns in order to drive revenue. Discover 8 steps that cover how to plan and run an effective holiday marketing campaign, including identify your segments, personalize the experience, and 6 more.
Posted: 24 Oct 2016 | Published: 31 Dec 2015


Three Steps to a Winning Consumer Loyalty Strategy
sponsored by Marketo
EBOOK: Customer loyalty, or retention, isn't just the key to success, it's vital and your business' continuation depends on it. Access this e-book to learn how to reimagine your customer loyalty strategy in three easy steps. You'll also learn how to identify your most loyal customers, personalize experiences just for them, and more.
Posted: 21 Oct 2016 | Published: 21 Oct 2016


Data is the Secret Ingredient for Social Media Success
sponsored by Lithium Technologies
EBOOK: 20% of CMOs can quantitatively prove the impact of social media on their business. More brands struggle to show a definitive ROI. Why are so many struggling to define and measure success? Discover the key to social marketing success, break down social marketing myths, and make your data work for you.
Posted: 21 Oct 2016 | Published: 21 Oct 2016

Lithium Technologies

Customer Engagement Strategies Hinge on Social Media Savvy
sponsored by Bazaarvoice
EGUIDE: Social media plays an important role in customer engagement strategies, but many sales and marketing teams struggle with how to use social platforms. This guide features insights from Sales Machine 2016, a two-day sales best practices and technology convention. Learn how you can use social media as an effective customer engagement tool.
Posted: 20 Oct 2016 | Published: 19 Oct 2016


Revolutionizing the Commerce Experience: Five Key Benefits of Integrating Content and Commerce
sponsored by Sitecore
WHITE PAPER: 40% of consumers buy more from retailers who provide a personalized omnichannel shopping experience, but most businesses are failing to provide this. Access this white paper to learn why integrating your content and commerce systems is the key to success and 5 major benefits you'll realize in doing so.
Posted: 19 Oct 2016 | Published: 19 Oct 2016


The New Power Couple: Content and Commerce Take Center Stage
sponsored by Sitecore
WHITE PAPER: As online retail becomes a larger percentage of all retail shopping, integrating web content systems with commerce engines is the next big challenge to both your data and your operations. Read on to learn how to integrate your content and commerce systems, how it helps your brand's issues, and more.
Posted: 18 Oct 2016 | Published: 18 Oct 2016


High Tech Pioneers the Digital Economy: A Catalyst for Growth
sponsored by SAP
EBOOK: To help you create a competitive digital business framework, this e-book explores the 5 key pillars of a digital strategy. Find out how these 5 factors impact successful strategies and discover an integrated cloud platform that boosts data management, mobile, collaboration, and analytic capabilities.
Posted: 17 Oct 2016 | Published: 31 Jan 2016


How to Drive Business Value with Consumer-Generated Content
sponsored by Bazaarvoice
WHITE PAPER: 82% of consumers turn to their mobile device before making in-store purchases. They are looking for consumer-generated content (CGC) to help them decide whether a product or brand is worth their time and money. Access this report for a comprehensive guide to developing your CGC strategy for the current and future consumer.
Posted: 13 Oct 2016 | Published: 29 Apr 2016


The Total Cost of Ownership of Cloud - and Premise-Based Contact Center Platforms
sponsored by Genesys
RESEARCH CONTENT: This Ovum report analyzes where call center technology infrastructure deployments are now. Explore the total cost of ownership (TCO) of cloud vs. on-premise tools, current state of the market (what's happening in North America, UK, Northern Europe, Asia-Pacific and the Caribbean), scenario analyses, and more.
Posted: 10 Oct 2016 | Published: 31 Mar 2016


Intelligent & Proactive Customer Care
sponsored by IBM
WHITE PAPER: This Intelligence reports analyzes attitudes towards existing approaches to customer experience, and the desire for proactive and holistic customer service management. Explore the #1 reason why businesses are looking to leverage advanced analytics, what 92% of companies want their customer care tools to be better at, and more.
Posted: 05 Oct 2016 | Published: 31 Dec 2015


Proactively Managing Customer Experience with Real-Time Analytics
sponsored by IBM
WHITE PAPER: Explore the market trends propelling proactive analytics forward. Learn about the new tools required by real-time analytics that will improve customer experience and why proactive analytics are becoming a central focus for so many businesses.
Posted: 05 Oct 2016 | Published: 29 Jul 2016


Report: The 5 Use Cases and 14 Critical Capabilities of a BI and Analytics Platform
sponsored by Intel
WEBCAST: Future-proof your IoT strategy. Learn how to simplify IoT device management with a set of platforms which will provide seamless security and performance for intelligence at the edge—as well as point of sale (POS) devices for retail—enabling real-time analysis and tighter, more efficient process controls.
Posted: 05 Oct 2016 | Premiered: Jul 13, 2016


New Salesforce Feature Aimed to Improve Data Accuracy
sponsored by Salesforce
EGUIDE: In this expert guide, learn how Salesforce Lightning Voice can automatically log customer interactions – and display them for future callers. Explore ways to provide entire sales teams with a full history of customer call data, so they can sell intelligently.
Posted: 29 Sep 2016 | Published: 27 Sep 2016


Data Analytics Maps Positive Customer Journeys
sponsored by SearchCRM
EBOOK: Amid the noise of multiple communication channels, data analytics strategies can identify needs, predict behavior and enhance the customer experience.
Posted: 28 Sep 2016 | Published: 26 Sep 2016


How to Optimize Your Master Data Management Strategy
sponsored by IBM
EGUIDE: This expert e-guide explores an integrated approach to master data management (MDM) that incorporates an enterprise data governance program. Inside, you'll find out how to optimize your data quality strategy and learn how to garner business support for your MDM initiative.
Posted: 26 Sep 2016 | Published: 21 Sep 2016


Creating Personalized Marketing
sponsored by IBM
CASE STUDY: Personalized marketing has fostered a deeper sense of loyalty and greater customer engagement. Access this case study to see how one company gained an 8% boost in inbound conversion, reduced the risk of customer churn, and more.
Posted: 22 Sep 2016 | Published: 31 May 2016


Five Ways CRM Tools Improve Constituent Relationships
sponsored by Infor
WHITE PAPER: When it comes to customer relationships, engagement equals empowerment. Access this white paper to explore five ways CRM tools can help you improve the relationship you have with your customers.
Posted: 08 Sep 2016 | Published: 31 Dec 2015


Optimize the Value of Your Business Model for a Digital Era
sponsored by SAP
WHITE PAPER: To embrace the digital economy, a strategy is needed to put disruptive technologies to best use and improve customer experience. Explore ways to support people and processes and enable your mobile, social, and IoT transformation.
Posted: 08 Sep 2016 | Published: 08 Sep 2016


Ultra-Fast Data Access Is The Key To Unleashing Full Big Data Potential
sponsored by SAP/Lenovo/Intel
WHITE PAPER: Researchers assert that we have entered the age of the customer -- a new era that the analytically challenged aren't prepared for. Learn what 100 surveyed IT decision-makers have to say about strategies and tools to help uncover customer insights, and how your organization can compete in the modern market.
Posted: 06 Sep 2016 | Published: 29 Jan 2016


Customer Experience Analytics: Delivering More Personalized Customer Service
sponsored by zendesk (bime by)
EGUIDE: In this e-guide, explore several customer experience initiatives to help you discern which tactics have the staying power it takes to make a positive impact on your company's ability to integrate analytics into its CRM systems. Find out how to derive actionable insights that can help you create a more personalized customer experience.
Posted: 01 Sep 2016 | Published: 31 Aug 2016

zendesk (bime by)

High Availability Configuration Guidelines for SAP HANA Using System Replication on Lenovo System x Servers
sponsored by SAP/Lenovo/Intel
WHITE PAPER: Discover in this white paper how to ensure the highest availability of SAP HANA database instances in a scale up OLAP/OLTP environment by leveraging SUSE Linux Enterprise Server for SAP Applications and Lenovo System x servers. Included are implementation best practices and configuration guidelines.
Posted: 01 Sep 2016 | Published: 30 Nov 2015


Metrics That Matter: Marketing Benchmarks and Stats to Create Extraordinary Results
sponsored by bpm'online
EBOOK: Marketing has become more data-driven than ever. Learn how to focus marketing efforts on key benchmarks and statistics to ensure that the leads you've spent time and resources generating mature into sales. You'll also learn about marketing automation tools and how to align marketing with your sales and other key departments.
Posted: 30 Aug 2016 | Published: 30 Aug 2016


App Experience Analytics: Flawless Performance and Visibility
sponsored by CA Technologies
WEBCAST: This webcast shows how you can easily ensure that app experiences are streamlined and compelling across multiple platforms using analytics. Learn how each stakeholder in an application's success can leverage real-time analytics to ensure app experiences are consistently excellent.
Posted: 30 Aug 2016 | Premiered: Jul 12, 2016

CA Technologies

Cloud-Based Analytics: Driving Deeper Insights into Customer Data
sponsored by zendesk (bime by)
CASE STUDY: This case study explores how Oscaro, the leading online retailer of new and used automotive parts, leveraged scalable, cloud-based analytics. Find out how they reinvigorated their data management strategy so that they could go deeper into customized analysis despite an increasing volume of data.
Posted: 29 Aug 2016 | Published: 29 Aug 2016

zendesk (bime by)
1 - 25 of 243 Matches Previous Page    1 2 3 4    Next Page
CUSTOMER DATA INTEGRATION DEFINITION (continued): …  available. As such, CDI is an essential element of customer relationship management (CRM). Although many companies have been gathering customer data for a good number of years, it hasn't always been managed very effectively. As a result, companies may maintain outdated, redundant, and inconsistent customer data. According to a Forrester Research report, although 92% of companies surveyed believe having an integrated view of customer data is either "critical" or "very important," only 2% have actually managed to achieve that goal.Getting started with customer data integrationTo explore how CDI … 
Customer Data Integration definition sponsored by, powered by an online computer dictionary

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement