Developing A Universal Approach To Cleansing Customer And Product Data
sponsored by SAP AG
WHITE PAPER:
Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
Posted: 04 Jun 2009 | Published: 04 Jun 2009
|
|
|
Let Customer Feedback Do the Driving
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER:
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
Posted: 07 May 2009 | Published: 07 May 2009
|
|
|
Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER:
This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data.
Posted: 07 May 2009 | Published: 07 May 2009
|
|
|
Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.
Posted: 04 May 2009 | Premiered: 04 May 2009
|
|
|
SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.
Posted: 04 May 2009 | Premiered: 04 May 2009
|
|
|
Turning Results into Rewards: Survey Analysis and Reporting
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
Posted: 04 May 2009 | Premiered: 04 May 2009
|
|
|
Boost ROI with Faster, Easier, VISUAL Analytics
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul>
Posted: 04 May 2009 | Premiered: 04 May 2009
|
|
|
Coinstar Selects the Most Profitable Machine Locations
sponsored by SPSS Inc. Worldwide Headquarters
CASE STUDY:
Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.
Posted: 04 May 2009 | Published: 04 May 2009
|
|
|
Effective Strategies for Capturing the Voice of the Customer
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
Posted: 04 May 2009 | Premiered: 04 May 2009
|
|
|
Reduce Churn Through Enterprise Feedback Management and Predictive Analytics
sponsored by SPSS Inc. Worldwide Headquarters
CASE STUDY:
In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.
Posted: 04 May 2009 | Published: 04 May 2009
|
|
|
Better Reporting, Better Results: Successful Strategies from the Field
sponsored by SPSS Inc. Worldwide Headquarters
WEBCAST:
Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.
Posted: 04 May 2009 | Premiered: 04 May 2009
|
|
|
Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast
sponsored by Cast Iron Systems
PODCAST:
Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
Posted: 04 Mar 2009 | Premiered: 04 Mar 2009
|
|
|
Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast
sponsored by Cast Iron Systems
WEBCAST:
View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
Posted: 04 Mar 2009 | Premiered: 04 Mar 2009
|
|
|
Surviving and Thriving in the Customer-Driven Age
sponsored by Oracle Corporation
WHITE PAPER:
The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
Posted: 19 Sep 2008 | Published: 19 Sep 2008
|
|
|
Simplify Software as a Service (SaaS) Integration
sponsored by Cast Iron Systems
WHITE PAPER:
Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
Posted: 25 Jan 2008 | Published: 25 Jan 2008
|
|
|
CRM Your Salespeople Will Love
sponsored by Oracle Corporation
WHITE PAPER:
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: 26 Sep 2007 | Published: 26 Sep 2007
|
|
|
Choosing the Best CRM for Your Organization
sponsored by Oracle Corporation
WHITE PAPER:
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: 26 Sep 2007 | Published: 26 Sep 2007
|
|
Free Newsletters
