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DXperience Enterprise v2007 Vol 2
sponsored by Developer Express
TRIAL SOFTWARE: This IT download provides guaranteed access to the most recent versions of technologies produced by Developer Express for Visual Studio and the .NET framework.
Posted: 28 Sep 2007 | Premiered: 28 Sep 2007

Developer Express

Core Components of Providing Managed Services
sponsored by ConnectWise
EGUIDE: In this three-part expert e-guide, explore the ins-and-outs of a well-rounded managed services business. Learn how to explain pricing to customers, the array of benefits that come with providing managed services, and what the core deliverables are for any MSP.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

ConnectWise

ITILĀ® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Project Team Member Performance
sponsored by Global Knowledge
WHITE PAPER: Most project team members report to a functional manager who controls their assignments, performance appraisals, raises, bonuses, etc. Until recently, project managers (PMs) had little input into any of these processes. In this paper, learn how a PM working in a functional or matrix organizational structure can get team members to perform.
Posted: 17 Jun 2015 | Published: 17 Jun 2015

Global Knowledge

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

IDC Research: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based service management services.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Performance Monitoring for Your Virtualized Infrastructure: Considerations and Checklist
sponsored by eG Innovations, Inc.
WHITE PAPER: In this white paper, you will find a checklist of monitoring-related criteria that both enterprises and service providers should consider with due diligence when managing application performance for virtualized Citrix infrastructures.
Posted: 05 Feb 2016 | Published: 31 Jan 2016

eG Innovations, Inc.

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.

Managed VDI Services & WaaS: What they mean to IT Leadership
sponsored by Dell, Inc.
WEBCAST: Cloud is an enabler to this transformation. Find out why the majority of IT leaders expect cloud to help them innovate, not just save money.
Posted: 14 Aug 2014 | Premiered: Jul 15, 2014

Dell, Inc.
 
 
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