Consumer Goods

WHITE PAPER: Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.

Posted: 05 Jan 2011 | Published: 05 Jan 2011

WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: Siemens product lifecycle management (PLM) software for the consumer packaged goods and food and beverage industries enables companies to optimize package design and accelerate innovation while reducing costs.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.

Posted: 09 Jan 2012 | Published: 09 Jan 2012

WHITE PAPER: Generation Y is rapidly entering the workforce, bringing with it the most technology-literate set of workers ever employed. They don’t want to be locked down and restricted – they want flexibility and the freedom to use their own devices and familiar social tools in their jobs. That presents a whole new set of risk management challenges.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.

Posted: 22 Jan 2011 | Published: 22 Jan 2011

WHITE PAPER: This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

CASE STUDY: Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

PRESENTATION TRANSCRIPT: This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.

Posted: 25 Jan 2012 | Published: 25 Jan 2012

WHITE PAPER: As we increasingly see technologies redefined with the suffix “as a service” are we entering a time of “everything as a service”? How will the future of the cloud change the way we work, bring new benefits to market and improve customer service? How can the cloud re-invent organisations?

Posted: 26 Oct 2011 | Published: 26 Oct 2011

WHITE PAPER: In this white paper, you'll learn about some of the most common pitfalls associated with backups and how to avoid them. You'll learn about the repercussions of poor/failed backups, and learn how to establish a backup strategy that can ensure minimal downtime during a disaster. Read on to learn more.

Posted: 22 Nov 2011 | Published: 22 Nov 2011

WHITE PAPER: This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.

Posted: 07 Feb 2012 | Published: 07 Feb 2012

WHITE PAPER: Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: This white paper details how one company in the retail industry significantly reduced running costs while maintaining its high system availability with high performance server technology.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

ESSENTIAL GUIDE: The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

PRESENTATION TRANSCRIPT: Access this presentation transcript of a webcast that explored the challenges the consumerization of IT has brought (and will continue bringing) to today’s enterprises.

Posted: 10 Jan 2012 | Published: 10 Jan 2012

WHITE PAPER: Access this whitepaper to discover the latest MDM tools available from vendors, along with real-world advice to get the most from the solutions for your organization.

Posted: 23 Dec 2011 | Published: 23 Dec 2011

WHITE PAPER: As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises.

Posted: 08 Dec 2011 | Published: 08 Dec 2011

WHITE PAPER: Wondering how you can use social media channels to join the conversation with your customers? Find out how software solutions can help you capture and analyze massive amounts of social media data and prepare individualized responses while integrating with your business software through a unified IT architecture.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

WHITE PAPER: Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

IT BRIEFING: The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

WHITE PAPER: In this article, we describe how some key Digital Britain proposals have been implemented in the Digital Economy Act 2010.

Posted: 25 Oct 2011 | Published: 25 Oct 2011