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Top 10 Questions to Ask Your Cobrowse Vendor
sponsored by Oracle Corporation
WHITE PAPER: What do you need to know before selecting an online customer service option? Access this helpful white paper ot get 10 questions you should ask your Cobrowse vender to determine whether a web based customer service solution is right for you.
Posted: 10 Mar 2015 | Published: 31 Dec 2014

Oracle Corporation

Oracle Cobrowse vs. Top Visual Sharing Tech
sponsored by Oracle Corporation
RESOURCE: How can you pick the visual sharing software that's right for your organization? In this concise fact sheet, browse through various components and features of popular visual sharing technologies including Oracle's Cobrowse, Salesforce, Kana, WebEx, and more to compare and contrast the specifics of each software.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

Oracle Corporation

Lessons Learned: Top Reasons for PCI Audit Failure and How to Avoid Them
sponsored by VeriSign, Inc
WHITE PAPER: The drive to protect credit card data is vital, but many companies have yet to implement technologies and processes needed to address Payment Card Industry (PCI) compliance. This white paper examines top reasons for PCI failure and how to avoid them.
Posted: 21 Nov 2006 | Published: 01 Jul 2006

VeriSign, Inc

Web Application Security: Automated Scanning versus Manual Penetration Testing
sponsored by Logicalis
WHITE PAPER: This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis.
Posted: 11 Dec 2008 | Published: 11 Dec 2008

Logicalis

The business impact of data security regulations: Featuring Massachusetts
sponsored by Sophos, Inc.
WHITE PAPER: This article discusses some aspects of a new regulation -- 201 CMR 17:00 -- and offers suggestions on how data security best practices can help with compliance. Companies should discuss the regulation in detail with their legal consul to examine how it affects their unique circumstances and the best course of action to be taken.
Posted: 11 Aug 2009 | Published: 11 Jun 2009

Sophos, Inc.

PCI DSS Compliance in the UNIX/Linux Datacenter Environment
sponsored by BeyondTrust Corporation
WHITE PAPER: Read this whitepaper to discover a solution that enables IT organizations to create a secure access control infrastructure through granular authorization and "delegation" of the UNIX/Linux root or super user password to users based on their role and duties in the organization.
Posted: 17 Feb 2009 | Published: 16 Feb 2009

BeyondTrust Corporation

Making Support Social: Turning Customer Engagement Into Customer Success
sponsored by Consona Corporation
WHITE PAPER: Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.
Posted: 17 Jun 2011 | Published: 01 May 2010

Consona Corporation

15 Minutes to Complete Data Protection
sponsored by CipherOptics
WHITE PAPER: Increasingly, data is the most important asset a company owns. Protecting this data used to mean costly configurations that resulted in increased latency and network speed. This paper examines ways to protect this valuable data in just 15 minutes.
Posted: 13 Mar 2006 | Published: 31 Dec 2005

CipherOptics

Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa Data Corp
WHITE PAPER: No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007

Melissa Data Corp

Practical Approaches for Securing Web Applications across the Software Delivery Lifecycle
sponsored by IBM
WHITE PAPER: Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don’t understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle.
Posted: 16 Jun 2010 | Published: 08 Jul 2009

IBM
 
 
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