Consultative Committee on International Telephony and Telegr

WHITE PAPER: This resource examines the challenges and benefits of IT certification and includes tips for improving pass rates.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

VIRTUAL SEMINAR: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.

Posted: 16 May 2012 | Premiered: 16 May 2012

WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

ESSENTIAL GUIDE: Download the Open Group Service-Oriented Architecture reference architecture.

Posted: 17 Jan 2012 | Published: 17 Jan 2012

WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

ESSENTIAL GUIDE: This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.

Posted: 20 Feb 2012 | Published: 20 Feb 2012

WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.

Posted: 23 Apr 2012 | Published: 23 Apr 2012

WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business.

Posted: 16 May 2012 | Published: 16 May 2012

EGUIDE: Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services.

Posted: 24 Feb 2012 | Published: 24 Feb 2012

WHITE PAPER: The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.

Posted: 06 Nov 2009 | Published: 06 Nov 2009

WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.

Posted: 11 Jul 2011 | Published: 11 Jul 2011

WHITE PAPER: In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: This summary of findings from Forrester Research will help shed light on how to evaluate, select and work with technology consultants on IT consolidation projects in order to pick just the right consulting resource for your particular application and challenge.

Posted: 18 Mar 2011 | Published: 18 Mar 2011

WHITE PAPER: Discover how the carrier cloud can drive internal transformation and create new cloud revenue for you.

Posted: 06 Apr 2012 | Published: 06 Apr 2012

WHITE PAPER: In December 2009, Microsoft commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying Microsoft SharePoint Server 2010.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

CASE STUDY: Access this customer case study and discover how an organization within the entertainment industry deployed HP software to implement a network monitoring solution to reduce network outage risks and performance issues for flawless operations.

Posted: 01 Jun 2011 | Published: 01 Jun 2011

CASE STUDY: In this case study Flow International standardizes on Dell hardware to increase enterprise efficiency, cut new PC deployment time by up to 10 hours, and foster collaboration among global divisions. Download now to learn more about the specific benefits achieved.

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: By adopting commercial best practices, the federal government can achieve sustainable cost savings and reach high levels of operational efficiency. Read this paper to learn about the IBM 7-point strategy and unmatched portfolio of offerings that can help federal agencies stabilize a fiscal imbalance.

Posted: 08 Feb 2011 | Published: 08 Feb 2011

WHITE PAPER: Cloud computing is now at the point where it can no longer be considered as just hype. Although it varies by industry sector, many organisations are now either implementing or planning to implement externally-hosted cloud solutions.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

EGUIDE: In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,

Posted: 13 Sep 2011 | Published: 13 Sep 2011

WHITE PAPER: Uncover how VASCO’s strong authentication solutions enabled multiple government organizations to secure access to critical networks and applications.

Posted: 06 Mar 2012 | Published: 06 Mar 2012

WHITE PAPER: In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: When embarking on any business effort — an IT project, for example — strategy and planning should go hand in hand. A comprehensive project plan lacks value unless you align it with a solid strategy.

Posted: 17 May 2012 | Published: 17 May 2012

WHITE PAPER: This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security.

Posted: 19 May 2011 | Published: 19 May 2011

IT BRIEFING: This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.

Posted: 10 Apr 2012 | Published: 10 Apr 2012

WHITE PAPER: Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.

Posted: 26 May 2009 | Published: 26 May 2009

WHITE PAPER: Organisations need to start getting to grips with imminent changes to the supplier landscape; that way, they will be ready to move if and when the time is right.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Find out more about value management and building value realization practices into every IT project. Discover how using value realization best practices during the lifecycle of your implementation can help you achieve greater value from your IT investments. Learn about the value of ASAP methodology and SAP offerings.

Posted: 17 May 2012 | Published: 17 May 2012

WHITE PAPER: There is no question that the successful implementation of Service Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.

Posted: 09 Sep 2009 | Published: 09 Sep 2009

WHITE PAPER: Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.

Posted: 10 May 2012 | Published: 10 May 2012

WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.

Posted: 21 Oct 2011 | Published: 21 Oct 2011