Computer Services Industry White Papers, Software Downloads, Definition and Webcasts

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Jun 20, 2013

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Computer Services Industry Reports

Succeed in the cloud with service lifecycle management sponsored by Hewlett-Packard Company WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption. Posted: 01 Mar 2013 \| Published: 01 Mar 2013 TOPICS: Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| ITIL

CW+: Cloud computing - look before you leap sponsored by ComputerWeekly.com WHITE PAPER: Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage. Posted: 20 Oct 2011 \| Published: 19 Oct 2010 TOPICS: Cloud Computing \| Cloud Management \| IT Industry \| IT Infrastructure

Henan Local Taxation Bureau enhances operation capacity with HP software solution sponsored by Hewlett-Packard Company CASE STUDY: This case study demonstrates how Henan Local Taxation Bureau leveraged a comprehensive IT monitoring platform that improved troubleshooting efficiency, enhanced operation and job performance analysis, and streamlined the quality and efficiency of its services. Posted: 22 May 2013 \| Published: 22 May 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Systems

The Benefits of Investing in ITIL Advanced Certification sponsored by Global Knowledge WHITE PAPER: Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project. Posted: 15 Apr 2011 \| Published: 15 Apr 2011 TOPICS: Certification Programs \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| ITIL

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Maximizing UPS Availability sponsored by Eaton Corporation WHITE PAPER: This white paper examines how organizations optimize UPS availability. It also explains why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail. Posted: 31 Jan 2011 \| Published: 27 Jan 2011 TOPICS: Data Center Design \| Data Center Management \| Data Center Power Management \| Data Centers \| IT Industry \| IT Management \| IT Systems \| UPS

Best Practices for Migrating to a New Service Desk Platform sponsored by Nimsoft, Inc. WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Centers \| IT Service Management \| IT Services \| ITIL

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

Seizing the Advantage: When and how to innovate your business model sponsored by IBM WHITE PAPER: Read this executive report for invaluable insights from IBM® on when and how to innovate your business model—and seize the advantage. Posted: 26 Aug 2010 \| Published: 22 Jun 2009 TOPICS: Business Models \| Business Processes \| CIOs \| Globalization \| IT Industry \| IT Infrastructure \| IT Management

Applying ITIL Best Practice Principles to IPAM sponsored by BT Diamond IP WHITE PAPER: This white paper will explain how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be accrued from using this management framework. Posted: 20 Dec 2010 \| Published: 20 Dec 2010 TOPICS: IP \| IP Address Management \| IP Networks \| IT Industry \| IT Infrastructure \| IT Management \| ITIL \| Network Management

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