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Computer Communications Networks Reports
 
CX Experts Agree Customer Journey Maps Help Optimize Communications
sponsored by Avaya
WHITE PAPER: By the time a customer calls your contact center to resolve an issue, do you know what steps they've already taken – form chatbots to SMS and email? Find out how to gain insight into the customer journey as consumers interact with your business. Discover how to prep your communications for multichannel and customer experience success.
Posted: 25 Apr 2017 | Published: 03 Apr 2017

Avaya

Security Guide Zoom Video Communications Inc.
sponsored by Zoom Video Communications
WHITE PAPER: This white paper provides a thorough overview of the security features and functions available with Zoom.
Posted: 31 Mar 2017 | Published: 29 Jul 2016

Zoom Video Communications

Zoom Answers 6 of Their Customers' Most Frequently Asked Questions
sponsored by Zoom Video Communications
WHITE PAPER: In this white paper, discover the 6 most common questions asked about Zoom's video collaboration suite, so you can learn if it's a fit for your business.
Posted: 31 Mar 2017 | Published: 19 Dec 2016

Zoom Video Communications

Digital Innovations and Changing Demographics are Redefining Government by the People, for the People
sponsored by HPE and Intel®
WHITE PAPER: Access this paper to learn about communicating with the different generations of people and how you'll have to handle your data. Learn how to find the right mix of traditional IT, cloud, security and mobility to provide the greatest service possible.
Posted: 07 Mar 2017 | Published: 30 Dec 2016

HPE and Intel®

The Role of Unified Communications as a Service in Digital Transformation of Global Financial Services
sponsored by RingCentral
WHITE PAPER: This IDC white paper examines the role of cloud-based unified communications in the overall strategy of financial institutions to transform the way they work to improve efficiencies, increase revenue, and further engage customers using unified communications environments to foster enterprise wide collaboration.
Posted: 21 Feb 2017 | Published: 01 Feb 2017

RingCentral

The Top 5 Meeting Pitfalls And How To Avoid Them
sponsored by ReadyTalk
WHITE PAPER: In this white paper, learn the top 5 meeting pitfalls and how you can avoid them.
Posted: 14 Apr 2017 | Published: 30 Dec 2016

ReadyTalk

Alert Logic Gets Hooked on StarLeaf Cloud Video Conferencing and Calling
sponsored by StarLeaf
CASE STUDY: Follow the path that a cloud-based security and compliance provider used in order to achieve comprehensive worldwide collaboration. You'll also find testimonials about how that collaboration was implemented, and what benefits have already been gained.
Posted: 17 May 2016 | Published: 30 Jun 2015

StarLeaf

Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf

What to Look for in Cloud-based Unified Communications
sponsored by SearchUnifiedCommunications.com
EBOOK: This expert guide will help you decide which UC applications are best for the cloud. Access this exclusive guide to address the issues that accompany a move to the cloud, as well as provide criteria for evaluating providers that should be on your short list.
Posted: 28 Aug 2015 | Published: 28 Aug 2015

SearchUnifiedCommunications.com

CPaaS Fuses Communications Applications with Business Workflows
sponsored by Twilio
EGUIDE: In this expert e-guide, Irwin Lazar of Nemertes Research introduces communications platform as a service (CPaaS), and how developers can change the way enterprises use their existing business applications. He goes on to explain the role that CPaaS vendors play in delivering APIs that your enterprise may need.
Posted: 24 Aug 2016 | Published: 23 Aug 2016

Twilio
 
 
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