The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.
This paper examines the importance of choosing a high-quality training provider and of having multiple training delivery options to facilitate a successful technology deployment. The paper also looks at the training offerings that enterprise application vendor SAP provides in this important market.
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services.
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