Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
In this exclusive case study, pick up tips and tricks for your organization in your journey to transition your legacy CCM software to a new system. Discover how one North American insurance agency was able to achieve outstanding customer service.
UC technology innovation is changing the future of corporate collaboration—has your organization made room for video sharing capabilities? Read our e-guide, Corporate Collaboration: The Essential Ingredient to your UC Strategy to learn about the importance of making room for corporate collaboration in your UC strategy.
This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
This presentation will introduce you to the solutions that BlackBerry® 10 offers for unified communications and collaborations, and how they can help your organization stay more connected than ever before. Dive in to learn more.
This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
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