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Communications Networks Reports
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Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

GMC Is A Leader Among Document Output For Customer Communications Management Vendors
sponsored by GMC Software
RESOURCE: To explore this report and compare document output for customer communications management vendors across 26 criteria access this brief resource now. Discover what vendor has the right platform to boost customer satisfaction for your organization.
Posted: 15 Apr 2015 | Published: 31 Dec 2014

GMC Software

McDonald’s Franchisee Lowers Phone Bill 35% and Achieves Highest Regional Uptime with Hosted VoIP
sponsored by 8x8, Inc.
WHITE PAPER: Access this white paper to discover how one McDonald's franchisee was able to lower its phone bill by 35% and greatly improve uptime with a simple hosted VoIP solution.
Posted: 15 Apr 2015 | Published: 15 Apr 2015

8x8, Inc.

Case Study - ABnote launches TransPromo platform for brazilian bank Bradesco
sponsored by GMC Software
CASE STUDY: When ABnote in Sao Paolo Brazil wanted to add promotional or educational messages to their transactional correspondence they turned to one platform to fulfill their communications needs and create a competitive advantage.Discover what platform enabled ABnote to implement this communications strategy with a very short timeline.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

GMC Software

The Next Generation of Business Communications
sponsored by SHI International Corporation
WHITE PAPER: In this white paper, you'll discover one potential UC&C solution that can enhance collaboration while reducing communication, travel and real estate costs.
Posted: 09 Apr 2015 | Published: 25 Apr 2014

SHI International Corporation

Hosted PBX Provider Evaluation Checklist
sponsored by XO Communications
WHITE PAPER: In this white paper, you'll discover the 10 key questions to ask service providers as you try to find the right fit for your enterprise.
Posted: 03 Apr 2015 | Published: 26 Dec 2013

XO Communications

How Extensible Platforms Drive Greater Productivity and Efficiencies In Workplace Communications
sponsored by RingCentral
WHITE PAPER: Access this white paper now to learn how cloud PBX can greatly improve your communications strategy.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

RingCentral

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: This white paper explains how you can cure your communications headaches with the cloud.
Posted: 25 Mar 2015 | Published: 05 Dec 2014

RingCentral

Advantages of UCAAS and How to Calculate the ROI
sponsored by ThinkingPhones
EGUIDE: In this expert guide, Zeus Kerravala explains five main advantages of UCaaS solutions over on-premises deployments and Tom Nolle explains exactly how to calculate the ROI of UC strategies. Read more to learn how your company can quantify the advantages of switching to a UCaaS approach.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

ThinkingPhones

Unified Communications: Top Trends and Tips
sponsored by ShoreTel
EGUIDE: Read more to learn how you can keep up with the latest UC information and make informed decisions for your enterprise strategy.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

ShoreTel

Boost Sales with CNAM
sponsored by Flowroute
WHITE PAPER: This white paper explains the benefits of Caller ID Name (CNAM), a simple service that can boost sales simply by showing who's calling.
Posted: 11 Mar 2015 | Published: 31 Dec 2013

Flowroute

Eliminate Telecom Headaches
sponsored by XO Communications
WEBCAST: This brief video introduces on telecom system that's efficient and easy to use.
Posted: 02 Mar 2015 | Premiered: Apr 16, 2013

XO Communications

Five Ways to a More Competitive Enterprise
sponsored by XO Communications
WHITE PAPER: This white paper presents a communications system designed to be easily manageable, affordable and efficient.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

XO Communications

How To Ensure Successful Video Conferences and Online Meetings
sponsored by Citrix Online Go To Meeting
RESOURCE: Explore this checklist designed for businesses conducting video conferences and online meetings.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Citrix Online Go To Meeting

What Does the Future of the Workplace Look Like?
sponsored by Citrix Online Go To Meeting
WHITE PAPER: View this informative white paper to find out how employees can communicate and collaborate effectively, especially with the amount of resources within reach.
Posted: 06 Jan 2015 | Published: 31 Dec 2014

Citrix Online Go To Meeting

Everything You Need to Know about the New Generation of Cloud-Based UC
sponsored by SearchUnifiedCommunications.com
VIRTUAL ENVIRONMENT: Cloud-based UC can move your infrastructure and complexity to the cloud, providing your enterprise with faster deployment times, lower costs and provide consistent features for your workforce.
Posted: 05 Jan 2015 | Premiered: 15 Jan 2015

SearchUnifiedCommunications.com

The lost opportunity – assessing the impact of OTT services
sponsored by ComputerWeekly.com
ANALYST REPORT: In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

ComputerWeekly.com

CW Buyer's Guide to Enterprise Collaboration
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organisation's communications strategy.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

ComputerWeekly.com

4 Steps to Building a Unified Communications and Collaboration Infrastructure
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Virtual face time with customers theoretically means organizations can cut T&E budgets while keeping the wheels of commerce turning. But savvy IT decision makers know this is just half the story. The real power of UC&C isn't tactical; it's strategic.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Dell, Inc. and Intel®

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

A New Tune for Telephony? What MS Lync Really Means
sponsored by SearchUnifiedCommunications.com
EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

SearchUnifiedCommunications.com

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Supporting Mobility with a UC Technology Strategy
sponsored by Windstream Communications
EGUIDE: Learn what standards define mobility, how emerging standards will affect mobile collaboration, and how to evaluate the strength of your unified communications technology strategy.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Windstream Communications

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.
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