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Communications Networks Reports
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5 Signs You Need To Upgrade Your Phone System
sponsored by ShoreTel
WHITE PAPER: Access this reference to ensure you're making efficient choices when it comes to upgrading and enhancing your phone systems.
Posted: 23 May 2016 | Published: 23 May 2016

ShoreTel

6 Myths Of Switching Business Phone Systems
sponsored by ShoreTel
WHITE PAPER: Discover 6 common myths that prevent businesses from switching phone systems, and the realities of moving to a simple but effective business phone system.
Posted: 23 May 2016 | Published: 31 Dec 2013

ShoreTel

Tackling Call Quality Problems: Skype for Business
sponsored by IR
WHITE PAPER: How do you gain insight into call quality for Skype for Business? This white paper explores the 4 main data sources within Skype for Business and how they reveal the end users' experience.
Posted: 23 May 2016 | Published: 23 May 2016

IR

Skype for Business Deployment Checklist
sponsored by IR
WHITE PAPER: If you are considering a Microsoft Skype for Business deployment, this checklist will highlight critical areas for you to consider. Discuss the following questions with your team to help scope your project details, uncover potential risks, and define actionable tasks.
Posted: 23 May 2016 | Published: 23 May 2016

IR

Effectively Manage Multi-Vendor Communications Environments
sponsored by IR
WHITE PAPER: Does your organization experience voice quality issues during global conferences? Learn now about ways to bring insight and control to complex, multi-vendor, multi-technology unified communications environments.
Posted: 20 May 2016 | Published: 20 May 2016

IR

The Hidden Costs of Traditional Video Conferencing Architecture
sponsored by StarLeaf
WHITE PAPER: Uncover the hidden costs of traditional video conferencing, and how you can eliminate them.
Posted: 19 May 2016 | Published: 19 May 2016

StarLeaf

8 Essential Helpdesk Tools Every IT Pro Needs
sponsored by Solarwinds N-able
EBOOK: Communication is the key to success. IT helpdesk services realize this and require the best tools to bolster communication between users and IT staff. Discover the top eight essential tools that every helpdesk service needs to succeed and a single system that delivers them all.
Posted: 19 May 2016 | Published: 29 Apr 2016

Solarwinds N-able

Security Implementation Case Study: Highland Capital Partners Europe
sponsored by StarLeaf
CASE STUDY: See how to prioritize dexterity and flexibility in a collaboration deployment. You'll not only be able to bring your team together, but keep operations lean and secure while you do.
Posted: 17 May 2016 | Published: 30 Jan 2015

StarLeaf

Alert Logic Gets Hooked on StarLeaf Cloud Video Conferencing and Calling
sponsored by StarLeaf
CASE STUDY: Follow the path that a cloud-based security and compliance provider used in order to achieve comprehensive worldwide collaboration. You'll also find testimonials about how that collaboration was implemented, and what benefits have already been gained.
Posted: 17 May 2016 | Published: 30 Jun 2015

StarLeaf

How One IT Team Identified Communications Problems in Record Time
sponsored by IR
WHITE PAPER: Outages and poor voice quality damaged one prestigious law firm's reputation. Discover how the right tools enabled IT to resolve long-standing, hard-to-find problems across multiple vendors' devices.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Unified Communications Case Study: Insight Between the Lines
sponsored by IR
WHITE PAPER: PGDS knew it needed deeper insight into their communications obstacles, fast. Discover how this financial services group was able to provide end-to-end performance management and reporting for unified communications.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Protect Investments and Future Proof Existing Video Systems
sponsored by StarLeaf
WHITE PAPER: Identify one way to swiftly improve your existing video communication systems.
Posted: 16 May 2016 | Published: 16 May 2016

StarLeaf

Unified Communications Management: Rapidly Respond to Issues
sponsored by IR
WHITE PAPER: HCL partnered with consulting services to gain fast, comprehensive coverage of a diverse multi-vendor UC environment. Uncover ways to manage the performance of multiple vendors' technologies.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How one busy IT Department ensures Communications run Smoothly
sponsored by IR
WHITE PAPER: Discover how one telecom manager of IT architecture overcame key global communications challenges. This case study explores flexible, mobile performance management tools that are suitable for this and other types of environments.
Posted: 13 May 2016 | Published: 13 May 2016

IR

Simplify Unified Communications Management
sponsored by IR
WHITE PAPER: Maintaining communications and collaboration within your enterprise can be complex and expensive. Discover why some companies are turning to service providers to keep their business running and overcome 5 common UC challenges.
Posted: 13 May 2016 | Published: 13 May 2016

IR

What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Unified Communications & Collaboration: Navigating The "All-Or-Nothing" Misconception
sponsored by Level 3 Communications, Inc.
WHITE PAPER: Learn how to phase unified communications (UC) into your enterprise in 6 major steps, moving from a traditional voice service to an IP-enabled solution.
Posted: 11 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

Skype for Business Plug-in for Telephony
sponsored by ShoreTel
EGUIDE: This e-guide discusses a plug-in for Microsoft Skype for Business which adds call routing, contact management, and other telephony features to your video conferencing toolkit.
Posted: 11 May 2016 | Published: 09 May 2016

ShoreTel

The Great Barrier Myth: Why Migrating To SIP Is Easier And More Cost-Efficient Than You’ve Been Told
sponsored by Level 3 Communications, Inc.
RESOURCE: This short resource answers the question: Why aren't more organizations embracing SIP trunking? It's a common fallacy that insurmountable obstacles face organizations trying to replace legacy communications architectures. Read now to separate fact from fiction.
Posted: 10 May 2016 | Published: 31 Dec 2015

Level 3 Communications, Inc.

2016 Collaboration Trends, Insights and Strategies: Manufacturing
sponsored by Dimension Data
RESEARCH CONTENT: This report shows how IT leaders in the manufacturing industry have embraced communication and collaboration technology to increase sales and productivity, and how line of business managers can take an active role in formulating a collaboration plan for their enterprise.
Posted: 10 May 2016 | Published: 10 May 2016

Dimension Data

Total Cost of Ownership Comparison: IP Telephony
sponsored by SPS Commerce, Inc.
RESEARCH CONTENT: When choosing your next IP telephony provider, it's important to take total cost of ownership (TCO) into account. In this report, find the cost differential between 3 popular providers across several different enterprise use cases, with a particular focus on the TCO.
Posted: 10 May 2016 | Published: 31 Dec 2015


Helping Your Transition from Nortel MPS to Avaya Experience Portal
sponsored by SPS Commerce, Inc.
RESOURCE: This short resource helps you frame your choices when it comes migrating your contact center technology.
Posted: 10 May 2016 | Published: 10 May 2016


Collaboration Trends, Insights, and Strategies – Financial Services
sponsored by Dimension Data
RESEARCH CONTENT: This report reveals the key results of a survey of IT managers responsible for acquiring collaboration and communications technology, presenting the main trends across all industries.
Posted: 09 May 2016 | Published: 09 May 2016

Dimension Data

Paths to the Future for CS1000 Enterprises
sponsored by SPS Commerce, Inc.
WHITE PAPER: This white paper looks at 3 options for network administrators looking to evolve their infrastructures to adopt advanced mobility, unified communications and collaboration.
Posted: 09 May 2016 | Published: 31 Dec 2013

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