As the baby boomers begin to retire, many businesses face a loss of experience and insight -- especially the defense industry, which grew up alongside that generation. This case study illustrates how a global defense contractor implemented a collaboration tool with social business capabilities to avoid this situation.
The cloud is an efficient means to deliver unified communications (UC) applications. Enterprises need to extend the reach of their communications and collaboration applications and services to make employees as productive as possible -- no matter where they're located and what devices they're using.
This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
This exclusive resource discusses how SIP trunking over Ethernet can help you maximize the value of your existing UC tools, improving scalability and efficiency while reducing overall costs.
The following white paper explores the top 5 productivity inducing hacks using Dropbox for business. Learn how to make recurring meeting productive, how to eliminate the need for FTP and more.
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