This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.
Computer Weekly looks at how organisations should evolve their SaaS selection criteria to focus on newer metrics that are better indicators of supplier performance; the number of compliance issues that come with SaaS; and how CIOs believe SaaS providers must better meet their needs in terms of simplicity and flexibility.
Two of the most important technologies today are open networking and SDN. For the past few years, both have gained acceptance in data centers due to their promise of improved IT agility, flexibility and manageability.
View this informative e-guide for several guiding principles and considerations to help you organize your thoughts and determine a starting point for the project, including which servers need to be migrated away from Windows Server 2003.
The key to mobile workforce optimization is accurately assessing travel times for multiple routes between multiple appointments. Read this white paper for the pros and cons of three routing methodologies.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines