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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Top 3 Cloud Use Cases to Accelerate IT Services
sponsored by Viadex
RESOURCE: This quick infographic reveals the top 3 cloud use cases for accelerating IT services.
Posted: 16 Sep 2015 | Published: 28 Feb 2015

Viadex

VersaStack for SAP HANA Tailors Data Center Integration
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will learn how to improve IT service performance with an integrated infrastructure—combining computing, networking, storage, and data management. Access this paper to configure your SAP HANA layer for your existing data center layout.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Previously separate OS versions are converging onto a unified platform. Download the easy-to-digest infographic for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates...and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

Unload the Burden of Legacy Infrastructure
sponsored by Red Hat
WHITE PAPER: In the following web book, learn what it takes to reduce infrastructure operational expenses. Read on to learn how you can significantly improve IT efficiency to give way to smaller budget allocation and ultimately, make monetary room for innovation.
Posted: 14 Jan 2016 | Published: 14 Jan 2016

Red Hat

Computer Weekly – 27 October 2015: Blockchain Sparks Change in Banking Industry
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, find out why blockchain, the technology that underpins bitcoin, is making waves in the banking sector. Also learn why EasyJet says digital is increasingly important for airlines, and take a look at the forces driving digital disruption and why some sectors are changing faster than others.
Posted: 23 Oct 2015 | Published: 23 Oct 2015

ComputerWeekly.com
 
 
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