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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER: What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 17 Mar 2017 | Published: 17 Mar 2017

ServiceNow

Survey the Digital Landscape: An Infographic
sponsored by Presidio Networked Solutions
RESOURCE: In the digital economy, the CIO is the new trailblazer. Access this infographic to discover the top 3 technological factors driving digital transformation, and learn how to harness them to accelerate your digital journey.
Posted: 12 Jan 2017 | Published: 12 Jan 2017

Presidio Networked Solutions

Swedbank: Banking on IT Automation Platform for Success
sponsored by Snow Software
CASE STUDY: Explore how Swedbank created a self-service software portal with built-in approval processes to alleviate pressures on the helpdesk and IT team. Find out how they improved the speed at which users could access software and services while maintaining control of the approval and fulfillment processes.
Posted: 23 Feb 2017 | Published: 31 Dec 2016

Snow Software

BeneluxIT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that IT decision makers at Benelux based organisations are less confident, than counterparts in most other parts of Europe, that IT budgets will rise this year.Only 28% of them think budgets will increase.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Don't Get Taken for a Ride: Finding the Right Hyperconverged Solution
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this video to find out how implementing a hyperconverged system in your data center can simplify and speed your IT infrastructure while lowering costs and accelerating the pace of your business. View now to use HCI to quickly add capacity to your infrastructure, and manage the rollercoaster of demands in today's digital economy.
Posted: 28 Feb 2017 | Premiered: 23 Feb 2017

Hewlett Packard Enterprise

Service Management in Organizations: From Cost Center to Profit Center
sponsored by Matrix42
VIDEO: IT service management may be the key to keeping your business afloat over the next decade as the business world continues to undergo rapid change. Watch this video to learn how markets are being disrupted and what you can do to keep your business operating smoothly.
Posted: 16 Feb 2017 | Premiered: 14 Dec 2016

Matrix42
 
 
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