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The Human Face of Big Data: Data Driven
sponsored by
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006


Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007


2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007


Enabling the Digital Business through IT Operations
sponsored by Unisys
WHITE PAPER: The following is a quick, four-step guide to regaining upward mobility in the enterprise and amongst your competitors by modernizing people, processes and tools.
Posted: 26 Aug 2015 | Published: 26 Aug 2015


Diversifying Services With Cloud
sponsored by Dimension Data
WHITE PAPER: This white paper explores perceived barriers to diversifying services with cloud. Discover the window of opportunity available for service providers who are willing to understand and reframe the perceived barriers to offering cloud, and the benefits you can reap as a result.
Posted: 04 Nov 2015 | Published: 04 Nov 2015

Dimension Data

CyanIT Sees Managed Services Success with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
Posted: 12 Aug 2015 | Published: 12 Aug 2015

Solarwinds N-able

MSP Manager Pocket Guide
sponsored by Solarwinds N-able
RESOURCE: This resource explains a platform that allows managed service providers to easily and effectively manage their business from anywhere. Read on to learn how you can deliver prompt, proactive service as well as allocate resources effectively and bill accurately.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Solarwinds N-able

Business Value of Managed Services
sponsored by IBM
WHITE PAPER: This white paper covers the various ways that employing a managed service can save your enterprise money.
Posted: 01 Sep 2015 | Published: 30 Jun 2013


A VDI Infrastructure Case Study: Nottinghamshire Health Informatics Service
sponsored by Pivot3
WHITE PAPER: This case study highlights how Nottinghamshire Health Informatics Service improved their flexibility and performance by updating their VDI infrastructure with Pivot3 vSTAC appliances. Access this white paper now to increase the efficiency of the IT department in your healthcare institution and maximum ROI for the IT infrastructure.
Posted: 04 Sep 2015 | Published: 04 Sep 2015

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