IT Services  >   Internet Services  >  

Chat

RSS Feed    Add to Google    Add to My Yahoo!
Chat Reports
 
The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

The New ITSM - Empowered by Integrated Operations
sponsored by ServiceNow
WHITE PAPER: This feature white paper discusses the trends and requirements surrounding integrated operations with ITSM based on recent EMA data, as well as ongoing industry dialogs. Download now and learn what ways ITSM can benefit your company.
Posted: 20 Jul 2016 | Published: 01 Jan 2015

ServiceNow

Top 10 Recommended IT Cost Optimization Ideas, 2016
sponsored by Gartner
WHITE PAPER: This document highlights the 10 ideas on IT cost optimization Garnter most frequently recommended to CIO's and IT leaders. These foundational recommendations, which if executed well, have proven to reduce costs over time.
Posted: 28 Jun 2016 | Published: 01 Feb 2016

Gartner

ServiceNow Case Study - Gatwick Airport
sponsored by ServiceNow
CASE STUDY: In this case study, learn how this Gatwick Airport updates their outsourced and poorly perceived service desk to reduce costs, simultaneously improving service delivery, all while managing a variety of operational and IT service desks.
Posted: 20 Jul 2016 | Published: 01 Jul 2013

ServiceNow

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

BMC

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

Red Hat

2016 CIO Agenda: A U.K. and Ireland Perspective
sponsored by Gartner
RESEARCH CONTENT: The 2016 Gartner CIO Survey reveals important differences between 200 U.K. and Ireland CIOs and almost 3000 CIO respondents in 84 countries across major industries. Read on to access key findings about executing on digitalization and e-commerce capabilities. Plus, uncover 4 recommendations to help you make key strategic decisions.
Posted: 11 Jul 2016 | Published: 19 Feb 2016

Gartner
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement