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EBOOK: This e-book describes how using a cloud-based suite of applications and services integrated with a community of experts and trading partners can fuel the collaboration needed to improve your performance and profits.

Posted: 04 Nov 2011 | Published: 04 Nov 2011

WHITE PAPER: Access this report to read about an IDC study that found the Microsoft Desktop Optimization Pack (MDOP) to have a 438% ROI over three years, improving both IT and end-user productivity.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

PODCAST: This podcast event provides important real-world perspectives on what virtualization is helping companies achieve, and offers suggestions on how to plan, deploy and managed virtualized environments.

Posted: 10 May 2011 | Premiered: 10 May 2011

IT BRIEFING: This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.

Posted: 01 Dec 2011 | Published: 01 Dec 2011

WHITE PAPER: More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process?

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: Under the American Recovery and Reinvestment Act, healthcare providers who invest in EHR technology may be eligible for financial incentives.  However, because incentive dollars arrive after implementation, many practices continue to see cost as a primary barrier to adoption. Read on to learn about the full range of financing options.

Posted: 15 Sep 2011 | Published: 15 Sep 2011

WHITE PAPER: This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more.

Posted: 18 Nov 2011 | Published: 18 Nov 2011

EBOOK: Any virtualization layer or hypervisor introduces a new set of demands to a server or blade environment. This e-book explains the process of virtualizing the I/O layer, how to manage it and what challenges remain for this disruptive technology.

Posted: 16 Aug 2011 | Published: 16 Aug 2011

WHITE PAPER: This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

CASE STUDY: Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.

Posted: 16 Sep 2011 | Published: 16 Sep 2011

EZINE: In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.

Posted: 14 Nov 2011 | Published: 14 Nov 2011

WHITE PAPER: This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification.

Posted: 10 Dec 2008 | Published: 10 Dec 2008

PRESENTATION TRANSCRIPT: Check out this presentation transcript to learn how traditional storage technologies like SAN and NAS are being turbo-charged to achieve higher performance, and how new approaches like object storage are taking over the web by achieving order-of-magnitude speed improvements with solutions like DDN’s Web Object Scaler (WOS).

Posted: 15 Nov 2011 | Published: 15 Nov 2011

WHITE PAPER: Misusing, losing, or otherwise compromising personally identifiable information can carry a steep financial cost, damage a business’s reputation, and even lead to criminal prosecution. Read this white paper to learn more about the challenges organizations face and the steps they can take to ensure the safety of this sensitive information.

Posted: 25 Jun 2010 | Published: 25 Jun 2010

CASE STUDY: Name.com switched from blocking IP addresses to using next generation device identification, resulting in fewer chargebacks, lower costs, and more revenue. 

Posted: 08 Nov 2011 | Published: 08 Nov 2011

WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

Posted: 22 Mar 2011 | Published: 22 Mar 2011

ESSENTIAL GUIDE: Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

WHITE PAPER: The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior.

Posted: 25 Oct 2011 | Published: 25 Oct 2011

EGUIDE: Server virtualization has proved to be an advantageous in disaster recovery situations because if physical servers have been destroyed, it’s easy to restore backups to virtual hardware. Learn how healthcare facilities can benefit from adding server virtualization to disaster recovery plans, while maintaining compliance.

Posted: 27 Jun 2011 | Published: 27 Jun 2011

EZINE: With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources.

Posted: 24 Feb 2011 | Published: 24 Feb 2011

WHITE PAPER: The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

CASE STUDY: To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.

Posted: 04 Nov 2010 | Published: 04 Nov 2010

WHITE PAPER: Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy. 

Posted: 30 Jan 2012 | Published: 30 Jan 2012

WHITE PAPER: Stay informed about the most important cybersecurity issues facing the IT community today. This special December 2011 Global threat report offers a review of what we’ve seen throughout the year, including the essential Top Ten Threats lists of 2011.

Posted: 26 Jan 2012 | Published: 26 Jan 2012

WHITE PAPER: Whatever the type of business, it’s rare to find one that doesn’t have a computer at its heart. Able to manage everything from accounts to stock control and customer communications, a company computer is a critical purchase which should be chosen taking the specific needs of the  business in mind.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

EBOOK: This expert E-Book highlights best practices for improved mobile bill management and mobile bill consolidation.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: Juniper Research defines a mobile coupon as “a coupon sent to and stored on a mobile phone that can be exchanged for a rebate, a financial discount etc. at a retailer or merchant when the consumer purchases a product.”

Posted: 25 Oct 2011 | Published: 25 Oct 2011

WHITE PAPER: Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty.

Posted: 20 Oct 2011 | Published: 20 Oct 2011