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Don't Miss the Business Continuity Sales Window
sponsored by Datto, Inc.
WHITE PAPER: Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.
Posted: 01 Feb 2013 | Published: 01 Feb 2013

Datto, Inc.

Look to the Cloud for Improved Sales
sponsored by Peak 10
WHITE PAPER: Channel partners that used to only focus on hardware and software are now forced to keep up with customer demand for cloud services. What exactly does this mean for VARs, systems integrators, and MSPs?
Posted: 08 Oct 2014 | Published: 08 Oct 2014

Peak 10

Delivering omni-channel shopping - Using information management and analytics in consumer industries and retail
sponsored by Hewlett-Packard Limited
WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success.
Posted: 17 Dec 2013 | Published: 28 Feb 2013

Hewlett-Packard Limited

Service Management: Taking Business to the Next Level
sponsored by LabTech Software
EGUIDE: In this e-guide, gain essential knowledge of recent developments around IT services. Read on to learn why success entails more than delivering snazzy services, and why enterprise architects are working to bring SOA and master data management (MDM) efforts together.
Posted: 30 Aug 2013 | Published: 30 Aug 2013

LabTech Software

How to Choose a Solution That's Right for Your Channel Business
sponsored by Dell Software
EGUIDE: Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider.
Posted: 06 May 2011 | Published: 06 May 2011

Dell Software

The Secret to Effective Social Customer Engagement
sponsored by Hootsuite
EGUIDE: This e-guide investigates the tools and strategies to make social customer engagement work for your organization, big or small. Learn how to choose the websites and technologies that work best with your business goals.
Posted: 05 Nov 2013 | Published: 05 Nov 2013

Hootsuite

Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER: Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

ConnectWise

Cloud backup solutions for VARs, MSPs: Three approaches
sponsored by Datto, Inc.
EGUIDE: VARs and MSPs hoping to get into cloud backup basically have three options: they can sell the cloud backup service; sell and manage the cloud backup service; or sell, manage and host the cloud itself.
Posted: 08 Feb 2013 | Published: 21 Jan 2013

Datto, Inc.

Making the move to Managed Services
sponsored by GFI MAX
WHITE PAPER: This step-by-step guide presents tips for making a pain-free transition to managed services. Inside, learn how your organization can achieve benefits like easier capacity planning, increased long-term customers and more.  
Posted: 30 May 2012 | Published: 31 Dec 2010

GFI MAX

E-Book: SAP upgrade tips and best practices
sponsored by Panaya, Inc.
EBOOK: SAP upgrades are a perennial challenge - especially for organizations with many instances or customizations. The struggling economy has also made it difficult to make a case for a technical SAP ERP upgrade. Read this paper to learn about six SAP upgrade tips and best practices for global environments which can help avoid costly downtime and issues.
Posted: 09 Mar 2010 | Published: 09 Mar 2010

Panaya, Inc.
 
 
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