Does your help desk feel like it's stuck in neutral? A dispatcher can help you keep track of which technician is where, what issues they're working on, and make sure all issues are handled in a timely manner. Learn the 5 simple rules of dispatching your help desk can't afford to break.
As the internet changes the way of traditional marketing and communication, discover a “True Profile” as a means of understanding customer behavior, actions and preferences using analytics. Learn the 4 key components of True Profiles and the business benefits included.
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.
In this SearchITChannel.com e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you.
2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.
VARs and integrators know their stuff when it comes to their key technologies and vertical markets. In the inaugural issue of Channel Strategies E-zine, learn how to build brand awareness among potential customers to make sure word spreads about your company's skills and expertise.
This presentation transcript provides detailed insight into the midmarket customer landscape and explains why servers are recommended over traditional PCs. Access results from recent client surveys and discover affordable platforms for small and medium-sized businesses.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines