How to transform your traditional data center into the data center of the future
sponsored by HP
WHITE PAPER:
This resource describes the transformation from the traditional data center to the services data center, with special emphasis on the business impact of the transformation. Also, learn how communications service providers (CSPs) are positioning themselves for the data center of the future.
Posted: 10 Oct 2011 | Published: 10 Oct 2011
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Strengthen your Business with Comstor Academy Assessment
sponsored by Comstor
WHITE PAPER:
Learn about an enablement program that can help partners track, manage, and achieve their multi-vendor certification, specialization, and competency requirements for Cisco, Microsoft, and VMware.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Doing Business with Comstor
sponsored by Comstor
WHITE PAPER:
Learn more about Comstor, a leader in Cisco product distribution and an established provider of networking and advanced technology solutions.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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MicroScope - December 2011: A review of the year and a look forward
sponsored by MicroScope
EZINE:
2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:
This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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A guide to selling managed services: VoIP and unified communications
sponsored by Comstor
EGUIDE:
Learn more about why VARs are transitioning to become MSPs and uncover key tips for adding managed services to your offerings.
Posted: 02 Feb 2012 | Published: 02 Feb 2012
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Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER:
This white paper discusses leveraging frequent engagement to help increase the number of brand advocates – loyal customers who help market, sell, recommend or even service products. Inside, discover the unique challenges and opportunities brand advocates can provide.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Managing the customer experience across channels -- a manager's guide
sponsored by Oracle Corporation
WHITE PAPER:
This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.
Posted: 06 May 2011 | Published: 06 May 2011
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Channel Ezine December
sponsored by IBM
EZINE:
How are you expanding your business in the channel in 2012? What areas of specialization are your customers clamoring for? What are you doing to address their needs? Check out this December issue of Channel Strategies and make sure you're on the right track for 2012.
Posted: 19 Dec 2011 | Published: 19 Dec 2011
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Cloud Quick Start Guide
sponsored by Channel Transformation Alliance
WHITE PAPER:
Access this essential quick start guide to the cloud to learn about the top 3 things resellers should know about the cloud, how to define your cloud business model, 8 steps required to build a successful cloud practice, and much more!
Posted: 19 Jan 2012 | Published: 19 Jan 2012
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