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E-Guide: Mistakes to Avoid to Ensure a Successful ITSM Program
sponsored by ServiceNow
EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ServiceNow

Extend The Benefits of Automation across the Enterprise
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: In this webcast, learn how to successfully implement automation within the enterprise with an "automation center of excellence (CoE)" that ensures IT delivers effective, efficient services.
Posted: 11 Jun 2014 | Premiered: 09 Jun 2014

Hewlett-Packard Company

Essential Tips for IT Service Management
sponsored by ServiceNow
EGUIDE: Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

ServiceNow

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value
sponsored by Asigra
WHITE PAPER: This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

The Automation Imperative
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for all MSPs, describing how new strategies for automation can improve the efficiency, productivity, and profitability of your business today.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

N-able Technologies

Case Study University of North Texas
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces an ITSM solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

FrontRange Solutions Inc.

How to Meet the Growing Demands on IT - 4 Steps along the Path
sponsored by Rackspace
WHITE PAPER: This whitepaper details a four step process you must take in order for IT to stay ahead of your growing demands.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Rackspace

BSR Podcast: Obamacare, the Cloud's impact and more
sponsored by CA Technologies.
PODCAST: Today's businesses depend on IT to deliver competitive advantage and superior user experiences, and with business service reliability, you can do just that. But how do you leverage this concept to not only ensure application availability, but end-to-end service reliability? Tune in to this podcast and find out.
Posted: 09 Jan 2014 | Premiered: Nov 20, 2013

CA Technologies.

Don't Get Lost in Multi-Vendor Support Chaos
sponsored by Hewlett-Packard Limited
VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.
Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

Hewlett-Packard Limited
 
 
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