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Calling Card Services

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DEFINITION: A service that allows billing of calls to telephone-company issued cards or accounts.
Calling Card Services Reports
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Growing Complexities in Cloud Computing
sponsored by CloudHealth Technologies
WHITE PAPER: Legacy IT service management (ITSM) tools designed for on-premise data centers aren't effective for managing cloud centric applications and infrastructures. Companies are adopting multiple open source and point systems to manage specific aspects of their cloud infrastructure. This white paper describes how ITSM suites are changing.
Posted: 16 Feb 2015 | Published: 15 Jan 2015

CloudHealth Technologies

HEAT Service Management Trial
sponsored by FrontRange Solutions Inc.
SOFTWARE DEMO: Click on the link to gain access to a software demo from FrontRange.
Posted: 17 Jul 2014 | Premiered: 17 Jul 2014

FrontRange Solutions Inc.

Higher Education IT Challenges: Three Axes of Optimization for Higher Service Efficiency
sponsored by Efficientip
WHITE PAPER: This exclusive white paper explains three axes of optimization for higher service efficiency in higher education and other enterprises with complex networking needs. Read more to learn about one solution to all of your complex network infrastructure needs.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

How Effective Systems Management Can Improve your Infrastructure Speed
sponsored by Dell, Inc. and Intel®
VIDEO: This exclusive video details some systems management tools from Dell that will help improve your IT infrastructure speed.
Posted: 19 Sep 2014 | Premiered: 19 Sep 2014

Dell, Inc. and Intel®

How is the Cloud Delivering Business Agility?
sponsored by Verizon
WHITE PAPER: This white paper explores the cloud's journey from hype to reality and its transformation into a proven technology. Read on to learn how the cloud can deliver reduced costs and improved agility, integration, manageability, and performance. You'll also learn the importance of finding the right partner and plan to get the most out of the cloud.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Verizon

How to Avoid 4 Growth-Defying IT Dilemmas
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 29 Apr 2013 | Published: 29 Apr 2013

ServiceNow

How to choose a VoIP provider
sponsored by Flowroute
WHITE PAPER: This white paper presents the 11 things you need to consider when choosing an SIP trunking provider.
Posted: 11 Mar 2015 | Published: 31 Dec 2014

Flowroute

How to Create a Successful Cloud Computing Strategy For Your Business
sponsored by IBM
WHITE PAPER: This white paper explains how to create a proactive, effective approach to cloud computing and why it can help set your business on the path to success.
Posted: 25 Mar 2015 | Published: 30 Sep 2014

IBM

How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by N-able Technologies
WHITE PAPER: This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services.
Posted: 28 Feb 2014 | Published: 31 May 2013

N-able Technologies

How To Sell Cloud Services to the Right Customers
sponsored by N-able Technologies
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

N-able Technologies

Guide to Session Border Controllers: The Good, The Bad, The Ugly
sponsored by Sangoma Technologies
EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Sangoma Technologies

Guide to Successful IT Business Services
sponsored by Hewlett-Packard Company
EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
Posted: 09 Dec 2011 | Published: 09 Dec 2011

Hewlett-Packard Company

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs
sponsored by Alcatel-Lucent
WHITE PAPER: This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Alcatel-Lucent

Hardware Neutral Imaging with ImageX: The Ghost Killer
sponsored by Global Knowledge
WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.
Posted: 14 Mar 2007 | Published: 01 Mar 2007

Global Knowledge

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.

Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights
sponsored by SAP America, Inc.
WHITE PAPER: This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

Hilton Reservations Worldwide
sponsored by Aspect
CASE STUDY: Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
Posted: 28 Mar 2008 | Published: 01 Sep 2007

Aspect

Home Suite Home
sponsored by Avaya
VIDEOCAST: This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
Posted: 01 Sep 2011 | Premiered: Sep 1, 2011

Avaya

Hosted VoIP Savings Calculator
sponsored by Polycom, Inc.
ASSESSMENT TOOL: To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP.
Posted: 14 Jun 2010 | Published: 14 Jun 2010

Polycom, Inc.

How are Software as a Service technologies impacting the IT landscape?
sponsored by CA Technologies.
EGUIDE: Software as a Service (SaaS) is rapidly changing the IT landscape, yet brings many issues that must be addressed. This expert FAQ guide discusses how to tackle many daunting SaaS challenges for IT management and provides insight into optimal SaaS monitoring.
Posted: 23 Aug 2013 | Published: 23 Aug 2013

CA Technologies.

How Private Cloud Can Maximize IT Services
sponsored by Dell and VMware
EGUIDE: This cloud e-guide offers expert advice on the key differences to consider when weighing public and private cloud models as well as discusses the benefits a private cloud environment can offer your business to maximize IT services.
Posted: 06 Mar 2013 | Published: 06 Mar 2013

Dell and VMware

How to Address Your Top Tech Problems
sponsored by AT&T Corp
WHITE PAPER: For companies without full-time IT staff, affordable tech support is especially important. Subscription services like AT&T Tech Support 360SM can be a great solution for wireless network configuration, e-mail, office application and computer performance problems, mobile device setup, virus removal and other troublesome support issues.
Posted: 04 Aug 2010 | Published: 04 Aug 2010

AT&T Corp

HP Power to Change: Embracing the new style of IT
sponsored by Hewlett-Packard Company
EVENT: Do things you never thought possible and register now to join the HP Power to Change virtual event – starting September 10, 2013 at 9 am PT and October 1, 2013 at 9 am BST – to harness IT change and take it to new heights.
Posted: 22 Aug 2013 | Published: 10 Sep 2013

Hewlett-Packard Company

HP's Universal CMDB: A Balanced Approach to Unifying IT Operations, Service Desks, and Business Objectives
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, read about the evolution of Configuration Management Database (CMDB) adoption in the market, CMDB solution integration and the overall architecture requirements for CMDB.
Posted: 24 Aug 2007 | Published: 01 Jan 2007

Hewlett-Packard Company
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