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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Securing Microsoft Exchange 2010 with Symantec™ SSL Certificates
sponsored by Symantec Corporation
WHITE PAPER: This guide will help you take the guesswork out of implementing SSL for Exchange 2010, making it easier than ever to get the SSL certificate you need for a successful and secure Exchange implementation, and to take advantage of powerful capabilities such as Subject Alternative Names (SANs).
Posted: 12 Jan 2015 | Published: 02 Jul 2014

Symantec Corporation

CW Buyer's Guide to Enterprise Collaboration
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organisation's communications strategy.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

ComputerWeekly.com

Thrive, Survive or Perish - Compute Economics in the New Style of IT
sponsored by HP & Intel® (Processeur Intel® Xeon®)
WEBCAST: View this in-depth webcast to learn about the "new style" of IT and how you can leverage your staff to overcome the workload and data analytics pressures and obstacles presented today.
Posted: 29 Dec 2014 | Premiered: Nov 24, 2014

HP & Intel® (Processeur Intel® Xeon®)

Avoiding Common Pitfalls of Evaluating and Implementing DCIM Solutions
sponsored by Schneider Electric
WHITE PAPER: In this white paper, you will uncover the three common pitfalls of deploying DCIM software and how to avoid them. DCIM automates and simplifies your data center, but misuse and carelessness do not provide the ROI your organization expects.
Posted: 14 Nov 2014 | Published: 01 Nov 2012

Schneider Electric

Deliver Optimized Mission-Critical Workloads in Enterprise Data Centers
sponsored by Dell, Inc.
ANALYST REPORT: In this white paper, discover the benefits of working with vendors that can support mission-critical workloads for cloud computing, mobility, and data analytics initiatives in today's data centers. Plus, learn about new suites of hardware and software with integrated support and management capabilities.
Posted: 31 Aug 2014 | Published: 31 Jul 2014

Dell, Inc.

Total Economic Impact SMARTnet Calculator
sponsored by Cisco Systems, Inc.
ASSESSMENT TOOL: This assessment tool shows you how you can save on your network spending by calculating your total economic impact.
Posted: 08 Jul 2014 | Published: 24 Jun 2014

Cisco Systems, Inc.
 
 
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