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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Winning security use cases in the Computer Weekly European 2014 Awards
sponsored by ComputerWeekly.com
CASE STUDY: Warwick Ashford presents five IT security case studies selected from the winners of Computer Weekly's European User Awards.
Posted: 17 Nov 2014 | Published: 17 Nov 2014

ComputerWeekly.com

HP Information Workflow Solutions for Manufacturing Brochure
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following white paper to learn how manufactures can leverage hidden information to improve the quality and effectiveness of their operations.
Posted: 27 Jan 2015 | Published: 27 Jan 2015

Hewlett-Packard Limited

Communication and Collaboration and the Next Generation of PowerEdge
sponsored by Dell, Inc. and Intel®
VIDEO: Check out this brief video to learn about a set of next generation servers designed for collaboration and communications workloads. You'll learn how this solution provides optimal performance and responsiveness, expanded local storage options, vastly improved message access time, and more.
Posted: 09 Oct 2014 | Premiered: 09 Oct 2014

Dell, Inc. and Intel®

UC 101: How to Empower Employees for Better Collaboration
sponsored by Hewlett-Packard Limited
WHITE PAPER: This informative white paper explores how your organization can improve their collaboration and communication processes with the right solutions, providing helpful tips from companies that have successfully changed their own communications strategies.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Hewlett-Packard Limited

Improve Enterprise Email Systems with HP Messaging Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Find out how HP Messaging Services can increase the reliability and performance of email systems, and help better manage your infrastructure with consistent, efficient and cost-competitive services.
Posted: 04 Sep 2014 | Published: 30 Apr 2013

Hewlett-Packard Limited

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.
 
 
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