IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

Call Distribution Systems

RSS Feed    Add to Google    Add to My Yahoo!
Call Distribution Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya CenturyLink
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
Posted: 28 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Communication Integration Drives Business App Productivity
sponsored by Hewlett Packard - Intel Xeon
EGUIDE: Integrating communication into your business applications can make your life easier. Learn how pairing mobility and the cloud create the perfect opportunity for communication integration and discover the benefits of integrating communication into your business applications.
Posted: 18 Aug 2016 | Published: 16 Aug 2016

Hewlett Packard - Intel Xeon

Top 10 IoT Technologies for 2017 and 2018
sponsored by Gartner
ANALYST REPORT: Assuage your IoT fears. Discover how to unlock the full potential of IoT with 10 vital technologies. Download now to learn when these technologies will become relevant, who will be impacted, and when you should exercise caution.
Posted: 04 Aug 2016 | Published: 22 Jan 2016

Gartner

Improving Video Call Quality: 2016 Survey Results and Expert Advice
sponsored by Vyopta
RESEARCH CONTENT: Discover what enterprises are saying about their current video call quality, where they feel it is lacking, and what can be done to fortify this essential tool for collaboration going forward.
Posted: 27 Jul 2016 | Published: 27 Jul 2016

Vyopta

Prepare for the Future with Agile IT
sponsored by Red Hat
RESOURCE: Discover in this paper how to deliver a strong, consistent foundation for your modern environments with bimodal IT, as well as balance conventional and agile IT so you can keep your core business running smoothly while innovating for the future. Read on to transform IT delivery through servers with greater workload densities.
Posted: 12 Aug 2016 | Published: 12 Aug 2016

Red Hat

Benefits of an Application Adaptive Data Infrastructure
sponsored by DataCore Software Corporation
WEBCAST: A parallel I/O storage software can handle the different levels of performance, flexibility and availability required by dynamic applications. Access now to learn about one software solution that can handle multiple vendors and reduce cost by 75%.
Posted: 09 Aug 2016 | Premiered: Aug 8, 2016

DataCore Software Corporation
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2016, TechTarget | Read our Privacy Statement