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CRO Reports
 
Smarter Contact Centers Using In-Memory Data Grids
sponsored by Red Hat
WHITE PAPER: Access this white paper to explore the challenges faced by the CSP contact center staff in responding to subscribers' calls and how in-memory data grids can help streamline and speed up the process.
Posted: 21 May 2015 | Published: 31 Dec 2014

Red Hat

Five Ways to Maximize the Effectiveness of Mobile Push Notifications
sponsored by IBM
RESOURCE: Access this white paper to discover the 5 key ways to maximize your mobile push notification efforts.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

IBM

Fast Data: Better Customer Experience, Reduced Churn, and Revenue Perks
sponsored by TIBCO Software Inc.
WHITE PAPER: This brief case study highlights fast data and its ability to disrupt competition. Discover what it means to make changes quickly and predictably, and how integration unlocks this potential.
Posted: 21 May 2015 | Published: 21 May 2015

TIBCO Software Inc.

Customer Experience Design: Optimising Systems for More Effective Customer Experience
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This research clearly identifies several opportunities for improvement in areas where the actual service experience for insurance customers is misaligned with their expectations. Access this white paper now to learn how you can make adjustments to cater to customer's actual experiences rather than perceived performance.
Posted: 23 Jul 2015 | Published: 31 Dec 2014

Interactive Intelligence, Inc.

The 2015 Digital Transformation - Digital Media Workstream
sponsored by The Pulse Network
WEBCAST: This webisode of Digital Media Workstream highlights what you can expect in the digital transformation for 2015. Discover top industry analysts as they share their knowledge and expertise about the current state of digital media.
Posted: 19 Jun 2015 | Premiered: Feb 10, 2015

The Pulse Network

Report Your Way to a Better Customer Relationship
sponsored by Solarwinds N-able
EBOOK: In this eBook you will discover why reports with a visual dashboard style graphic can quantify the value delivered to customers, building trust and creating value. Read now to put this strategy to work for your organization and creating lasting powerful customer relationships.
Posted: 29 Jul 2015 | Published: 28 Feb 2015

Solarwinds N-able

High Quality Networking for the Digital World
sponsored by Limelight Networks, Inc.
WHITE PAPER: Access this white paper to learn how a purpose-built network can ensure excelling quality and experience regardless of public internet capacity and vulnerability concerns.
Posted: 14 May 2015 | Published: 27 Feb 2015

Limelight Networks, Inc.

Improve your customer experience
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn how your customers respond to communications you send and validate your ability to deliver favorable customer experiences in this insightful white paper.
Posted: 03 Apr 2015 | Published: 30 Apr 2014

Hewlett-Packard Limited

Improving App Delivery with DevOps and Agile
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper explains how DevOps transforms the application lifecycle and offers a framework to better meet the needs of your business stakeholders and end users.
Posted: 11 Jun 2015 | Published: 25 Apr 2014

Hewlett-Packard Company

The Customer-Experience Mandate: Build Lasting Engagement with Better Websites
sponsored by Rackspace
WHITE PAPER: The following report will help CIOs, IT leaders, and senior technologists understand how to satisfy the digital customer. Discover which tools are essential for delivering the ultimate web-based customer experience.
Posted: 21 Jun 2015 | Published: 31 Dec 2014

Rackspace
 
 
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