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CRO Reports
 
IBM Executive Point of View: Transforming Your Business with Software as a Service
sponsored by IBM
WHITE PAPER: This white paper takes a look at the capabilities of a unified suite of SaaS solutions and their capabilities when it comes to meeting changing customer demands and driving innovation.
Posted: 10 Oct 2014 | Published: 10 Oct 2014

IBM

The Benefits Of Content as a Service: Smarter SaaS
sponsored by SAP
WHITE PAPER: Read this white paper to discover the benefits of CaaS and address employee training needs at any size.
Posted: 29 Jan 2015 | Published: 29 Jan 2015

SAP

Beware of These Three Misleading Customer Experience Buzzwords
sponsored by [24]7
RESOURCE: Access this brief resource which attempts to define and contextualize common customer experience buzzwords to help you avoid being fooled by inaccurate lexicography.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

[24]7

5 Ways to Boost Your NPS By 20 Points Through Smart Chat
sponsored by [24]7
RESOURCE: Access this brief resource to gain a visual understanding of the ways in which you can train your agents to assist customers effectively and increase your NPS score.
Posted: 27 Jan 2015 | Published: 27 Jan 2015

[24]7

How to Fine-Tune Your Contact Center
sponsored by TechTarget
RESOURCE: If your call center has issues keeping up with new technological advancements in communication like social and mobile then it's time for a multi-channel makeover. This e-book delves into how different contact centers have evolved with the times rather than become outdated and how you cane remain competitive in this growing environment.
Posted: 10 Nov 2014 | Published: 18 Mar 2014

TechTarget

Customer Loyalty is Fragile: Tips to Engage and Adapt
sponsored by Oracle Corporation UK Ltd
RESOURCE: Find out how digital disruption is forcing changes within modern businesses and how you should prepare accordingly to keep customers happy.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Oracle Corporation UK Ltd

Is Sales an Endangered Species?
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Access this in-depth whitepaper to find out how the keys to sales organisation success have changed, and what you can do to better streamline your sales force management. Read on to find out what technology is doing for your company, and what you can do to manage accordingly.
Posted: 09 Dec 2014 | Published: 09 Dec 2014

Oracle Corporation UK Ltd

Computer Weekly – 13 January 2015: The internet-enabled car of the future
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we report from CES in Las Vegas, where car makers gave a glimpse of how the internet of things is going to improve the driving experience. We look at the price wars in the public cloud market and assess what it means for enterprise IT. And we start our buyer's guide on software-defined everything. Read the issue now.
Posted: 09 Jan 2015 | Published: 09 Jan 2015

ComputerWeekly.com

Transfrm your Applications to Deliver a Superior Customer Experience
sponsored by Hewlett-Packard Company
RESOURCE: Access this informative brief to learn more about how you can develop in-demand applications that deliver superior experience in design, cloud integration, and application ecosystem modernization.
Posted: 30 Jan 2015 | Published: 31 May 2013

Hewlett-Packard Company

Keep Customers Happy with Personalized Shopping Experiences
sponsored by [24]7
WHITE PAPER: Download this valuable infographic now to hear the story of how one father delivered the tablet of his daughter's dreams for her birthday thanks, in large part, to customer experience powered by [24]7.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

[24]7
 
 
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